Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $13.75 - $16.75
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Employee wellness programs
Job Description
The Omni Dallas Hotel stands proudly in the heart of revitalized downtown Dallas, Texas. Connected directly via sky bridge to the Dallas Convention Center and situated close to a variety of restaurants, shops, and entertainment venues, it provides an unmatched hospitality experience to both leisure and business travelers. This hotel is a flagship property within the Omni Hotels & Resorts portfolio, recognized for its commitment to sustainability and environmental responsibility as evidenced by its U.S. Green Building Council LEED Gold Certification. This distinction highlights the hotel's foresight and dedication to energy conservation, waste reduction, and environmentally mindful operations, positioning it... Show More
Job Requirements
- High school diploma or equivalent
- previous experience in customer service or hospitality preferred
- strong communication and interpersonal skills
- ability to handle cash accurately and responsibly
- basic proficiency with point-of-sale (POS) systems
- ability to multitask and manage multiple priorities
- physical stamina to stand for extended periods
- flexibility to work varied shifts including evenings, weekends, and holidays
Job Qualifications
- Must have excellent communication skills
- previous customer service experience required, in hospitality strongly preferred
- ability to stand for extended periods, up to 8 hours
- ability to work well under pressure in a fast-paced environment
- must have flexible availability, including overnights, weekends and holidays
Job Duties
- Greet guests in a friendly and professional manner
- answer questions and resolve basic customer concerns promptly
- provide clear instructions to guests regarding valet procedures, pricing, and validations
- accurately process valet parking payments using cash, credit/debit cards, room charges, and hotel POS systems
- issue receipts, validate tickets, and ensure accurate transaction records
- balance cash drawers and reconcile payments at the beginning and end of shifts
- perform basic administrative tasks such as filing, data entry, reporting, and record-keeping
- assist with daily revenue reports and event reconciliation
- scan tickets into POS and cross reference with guest information
- communicate with supervisors regarding discrepancies or issues
- operate front drive podium, cashier booths and portable pay stations
- manage customer lines efficiently while maintaining accuracy and professionalism
- adapt to high-volume, fast-paced event environments
- coordinate with valet attendants and event staff to ensure smooth operations
- follow event-specific procedures, schedules, and protocols
- follow company policies, cash-handling procedures, and security guidelines
- maintain a clean and organized work area in all assigned locations
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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