Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $13.00 - $16.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
401(k)
401(k) matching
Free parking
Paid Time Off
Holiday pay
Volunteer time off
Bereavement leave
School conference leave
Employee Discounts
Supplemental Insurance
Tuition Discount
Job Description
Margaritaville Beach Resort, located in the picturesque Fort Myers Beach, Florida, is part of the renowned Margaritaville brand that promises a unique island-inspired resort experience. Operated under the distinguished hospitality management group TPI Hospitality, Margaritaville Beach Resort offers guests a vibrant and relaxed environment combining coastal charm with modern comforts. Known for its commitment to excellent guest service and an upbeat atmosphere, Margaritaville stands out as a premier destination that attracts visitors seeking an enjoyable and memorable stay in Southwest Florida. The resort's location in Fort Myers Beach places it in an ideal spot surrounded by beautiful beaches, lively local... Show More
Job Requirements
- High School or equivalent
- previous cashier or front of the house experience preferred
- effective communication and strong guest service skills
- comfort handling financial transactions with attention to detail and accuracy
- ability to stand for extended periods and work in an outdoor environment
- positive attitude and commitment to exceeding guest expectations
Job Qualifications
- High School diploma or equivalent
- previous cashier or front of the house experience preferred
- effective communication skills
- strong guest service skills
- comfort handling financial transactions with attention to detail and accuracy
- ability to stand for extended periods
- positive attitude and commitment to exceeding guest expectations
Job Duties
- Warmly greet and welcome guests upon arrival
- provide friendly and professional responses to guest questions about resort amenities, local attractions, and surrounding areas
- communicate effectively with valet attendants to coordinate prompt vehicle retrieval
- remain attentive to VIPs, group arrivals, and special guest requests
- obtain information about daily events and rates to be charged
- provide directions and respond to general inquiries with confidence and professionalism
- observe the "10-5" rule when hotel guests are present
- foster positive working relationships with fellow team members, promoting teamwork and collaboration
- accurately process valet tickets for vehicle check-in and check-out
- maintain accuracy and composure while under pressure
- handle guest payments through cash, credit card, or room charge transactions using a point-of-sale system
- maintain a clean, organized, and presentable cashier booth and surrounding valet area
- monitor and manage the inventory of vehicles using established procedures
- verify claim checks before releasing vehicles to ensure guest property security
- adhere to all safety and security protocols regarding valet operations and cash handling
- report any suspicious activity, guest concerns, or operational issues to leadership promptly
- demonstrate commitment to a safe and orderly environment for guests and team members
- perform other reasonable job duties as requested by Supervisors
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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