Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $13.00 - $16.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
401(k)
401(k) matching
Free parking
Transportation to/from resort
Beach School or Bay Oaks enrollment
Paid Time Off
Holiday pay
Volunteer time off
Bereavement leave
School conference leave
Employee Discounts
Supplemental Insurance
Tuition Discount
Job Description
Margaritaville Beach Resort in Fort Myers Beach, Florida, is a vibrant island-inspired destination known for delivering exceptional guest experiences within a stunning coastal setting. Proudly operated by TPI Hospitality, a company with over 50 years in the hospitality industry, Margaritaville Fort Myers Beach offers not only jobs but career advancement opportunities and a culture that values personal and professional growth. Nestled in the heart of Southwest Florida, the resort draws visitors seeking both relaxation and adventure, providing a unique blend of leisure amenities and personalized service. TPI Hospitality operates over 30 hotels and restaurants across Minnesota and Florida, fostering an... Show More
Job Requirements
- High school diploma or equivalent
- previous cashier or front-of-house experience preferred
- effective communication skills
- strong guest service skills
- comfort handling financial transactions
- ability to stand for extended periods
- ability to work in an outdoor environment
- positive attitude and commitment to exceeding guest expectations
Job Qualifications
- High school diploma or equivalent
- previous cashier or front-of-house experience preferred
- effective communication skills
- strong guest service skills
- comfort handling financial transactions with attention to detail and accuracy
- ability to stand for extended periods and work outdoors
- positive attitude and commitment to exceeding guest expectations
Job Duties
- Warmly greet and welcome guests upon arrival
- provide friendly and professional responses to guest questions about resort amenities, local attractions, and surrounding areas
- communicate effectively with valet attendants to coordinate prompt vehicle retrieval
- remain attentive to VIPs, group arrivals, and special guest requests
- obtain information about daily events and rates to be charged
- provide directions and respond to general inquiries with confidence and professionalism
- observe the "10-5" rule when hotel guests are present
- foster positive working relationships with team members to promote teamwork and collaboration
- accurately process valet tickets for vehicle check-in and check-out
- maintain accuracy and composure under pressure
- handle guest payments through cash, credit card, or room charge transactions using a point-of-sale system
- maintain a clean, organized, and presentable cashier booth and surrounding valet area
- monitor and manage inventory of vehicles using established procedures
- verify claim checks before releasing vehicles to ensure guest property security
- adhere to all safety and security protocols regarding valet operations and cash handling
- report any suspicious activity, guest concerns, or operational issues to leadership promptly
- demonstrate commitment to a safe and orderly environment for guests and team members
- perform other reasonable job duties as requested by supervisors
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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