Job Overview
Employment Type
Temporary
Hourly
Compensation
Type:
Hourly
Rate:
Exact $17.00
Work Schedule
Flexible
Benefits
accident insurance
critical illness insurance
Hospital Indemnity insurance
Telemedicine benefits
401k retirement savings plan
Job Description
Towne Park is a reputable hospitality services company dedicated to providing exceptional experiences to millions of patients, visitors, and guests across its locations. With a mission to create smiles through outstanding service, Towne Park emphasizes compassion, professionalism, and attentiveness in every interaction. The company values its employees, understanding that each team member plays a crucial role in shaping memorable experiences. Towne Park offers a supportive environment where employees can make a positive difference every day, whether by easing the anxiety of a patient, enhancing the stay of a guest in a new city, or offering assistance to a coworker. This... Show More
Job Requirements
- Must be able to pass a criminal background check and drug screen
- One to three months related customer service experience and/or training or equivalent combination of education and experience without high school diploma or GED
- Must be able to follow established practices and procedures with frequent supervision
- Ability to perform duties outdoors in all weather conditions and lift up to 50 pounds
- Must have open availability
- Ability to use communication and math skills effectively
- Must maintain a professional appearance and demeanor
- Ability to work cooperatively with others
Job Qualifications
- High school diploma or general education degree (GED)
- Ability to understand 24 hour and military time systems
- Ability to understand rates applicable to time passed
- Ability to read and write standard English language
- Ability to read and comprehend simple instructions, short correspondence, and memos
- Ability to write simple correspondence
- Ability to effectively present information in one-on-one and small group situations
- Ability to add and subtract three digit numbers and multiply and divide with tens and hundreds
- Cashier or cash handling experience preferred
Job Duties
- Maintain a pleasant, friendly and professional demeanor with all guests, co-workers, and clients
- Acknowledge and greet guests within five feet using guest last names and proper salutations
- Practice proper Towne Park phone etiquette and assist guests with directions, taxis, reservations, and inquiries
- Collect and reconcile revenue and furnish receipts upon request
- Accurately categorize tickets for audit purposes and complete detailed shift reports
- Operate equipment including registers, gates, and credit card machines
- Identify and collect revenue for overnight vehicles not previously charged
- Maintain claim checks and guest folio archives and produce vehicle key inventory for billing
- Pull guest keys and place in pickup order
- Maintain clean and neat work environment including cashier booth, parking areas, and trash receptacles
- Complete all tasks as instructed by the Account Manager
- Collect claim checks and tickets prior to issuing keys
- Check all keys for vehicle location and damage surveys before securing keys
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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