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Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Exact $16.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Paid Time Off
8 Paid holidays
Marriott hotel discounts
2 complimentary night hotel stays per year at any Shaner Hotel property
1 complimentary meal per shift worked
Located on bus and metro routes
Job Description
Shaner Hotel Group is a leading award-winning hospitality owner-operator and management company with a portfolio boasting over 65 properties, including full-service, select-service, extended-stay, and resort hotels across 14 states and four countries. The company partners with top hospitality brands as well as independent locations, delivering a range of specialized services such as hotel development, design and construction, e-commerce solutions, and revenue management. Shaner Hotel Group's commitment to excellence, innovation, and guest satisfaction positions it as a premier choice for travelers and investors alike. Prospective candidates can learn more about the company by visiting their official website, www.shanercorp.com.
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Job Requirements
- Valid driver's license in the state of hotel's operations
- Excellent driving record
- Must be 21 years or older
- Ability to provide legible communication and directions
- Previous guest relations and or training
- Ability to satisfactorily communicate with guests management and co-workers to their understanding
- High school graduate or equivalent
- Some college preferred
- Bilingual English Spanish a plus
- Knowledge of local activities and attractions appropriate for clientele
Job Qualifications
- Valid driver's license in the state of hotel's operations
- Excellent driving record
- Must be 21 years or older
- Ability to provide legible communication and directions
- Previous guest relations and or training
- Ability to satisfactorily communicate with guests management and co-workers to their understanding
- High school graduate or equivalent some college preferred
- Bilingual English Spanish a plus
- Knowledge of local activities and attractions appropriate for clientele
Job Duties
- Be available to work a flexible schedule including weekends holidays and varied shifts
- Greet arriving guests visitors bid farewell to departing guests visitors
- Assist guests and visitors into and out of their vehicles including loading unloading luggage
- Ensure that all driveways are kept clear that vehicles are not parked or left standing in illegal spaces
- Monitor all parking areas levels report any vehicle safety hazards unauthorized personnel or potential security problems to Manager
- Monitor and maintain cleanliness and organization of all work areas rectify any deficiencies
- Identify and explain hotel facilities and features to guests while escorting them to their room
- Place guest luggage inside room
- Relay accurate directions to guests on inquiries of transportation within the local area
- Handle guest complaints by ensuring guest satisfaction
- Deliver items to guest rooms promptly to include messages mail and faxes packages flowers sundry items requested by guest gift items
- Monitor and maintain appearance of lobby areas and luggage holding room
- Ensure confidentiality of hotel guests and security of guest room access
- Other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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