Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $7.00 - $10.00
Work Schedule
Rotating Shifts
Benefits
Health Insurance
Vision Insurance
Dental Insurance
401k
Supplemental Insurance
Bonus opportunities
Paid Time Off
Job Description
Parking Management Company (PMC) is a nationally recognized leader in hospitality-focused parking services, headquartered in Nashville, Tennessee. PMC is renowned for providing premium valet and self-parking management, shuttle services, event parking, and porter/bell services across diverse industries including hotels, resorts, healthcare, and event venues. With a strong emphasis on excellence and a guest-first mindset, PMC seamlessly integrates into the hospitality experience, offering high-quality, personalized service that enhances every interaction between clients, guests, and team members. Their commitment to service excellence and operational efficiency has made them a trusted partner across the United States, delivering not only parking solutions but also... Show More
Job Requirements
- High school diploma or GED required
- previous customer service experience preferred
- a helpful attitude and strong customer service mindset are essential
- valid driver’s license and reliable transportation are required
- must maintain an acceptable motor vehicle record (no more than 3 moving violations within 3 years)
- must successfully pass and maintain a clean background check
Job Qualifications
- High school diploma or GED required
- previous customer service experience preferred
- a helpful attitude and strong customer service mindset are essential
- valid driver’s license and reliable transportation are required
- must maintain an acceptable motor vehicle record (no more than 3 moving violations within 3 years)
- must successfully pass and maintain a clean background check
- deliver exceptional guest service through clear, professional communication and active listening
- create welcoming, personalized interactions that reflect company standards and enhance the guest experience
- adhere to company policies and procedures
- effectively adapt to changing environments and manage multiple responsibilities
- remain flexible and professional in the face of unexpected challenges
- follow instructions, maintain schedules, and complete tasks on time
- adhere to all safety guidelines, report unsafe conditions, and use equipment properly to ensure a safe and efficient workplace
Job Duties
- Check for damage and record vehicle details on claim tickets
- safely park and retrieve vehicles, follow key handling procedures, and follow all safety guidelines
- clock in/out for shifts and breaks on time, and report tips accurately
- keep the valet area clean, organized, and presentable at all times
- handle guest concerns politely, solve problems quickly, and support a positive team environment
- arrive on time, in full uniform, and ready to work
- help with other tasks as needed to support the team and daily operations
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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