Job Overview
Employment Type
Temporary
Hourly
Compensation
Type:
Hourly
Rate:
Exact $18.00
Work Schedule
Weekend Shifts
Benefits
accident insurance
critical illness insurance
Hospital Indemnity insurance
Telemedicine benefits
401k Retirement Plan
Job Description
Towne Park is a leading hospitality services company renowned for its commitment to creating exceptional experiences for guests, visitors, patients, and clients. With a focus on hospitality, Towne Park emphasizes more than just employment; it offers a chance for individuals to make meaningful contributions that brighten the days of millions of people daily. Whether it's easing the anxiety of patients and their families, providing memorable experiences for guests in new cities, or supporting team members, the company instills a culture where every role impacts lives positively. The organization's core mission centers on fostering smiles through consistent, dedicated service, making it... Show More
Job Requirements
- High school diploma or GED
- valid driver’s license for the state or commuting distance
- one month of related experience or training, or equivalent combination of education and experience
- knowledge of customer service principles
- ability to read, write and comprehend standard English
- ability to perform basic arithmetic and understand monetary units
- ability to understand 24-hour time formats and rate calculations
- physical ability to exert up to 100 pounds of force occasionally
- capacity to work outdoors in various weather conditions
- willingness to travel up to 5 percent as required
Job Qualifications
- High school diploma or general education degree (GED)
- must hold a valid driver’s license for the state you are applying to work, or within a commutable distance from the state you are applying to work
- one (1) month related experience and/or training
- knowledge of principles and processes for providing customer and personal services
- ability to read and write standard English language
- ability to read and comprehend simple instructions, short correspondence and memos
- ability to write simple correspondence
- ability to effectively present information in one-on-one and small group situations to guests, clients and other employees of the organization
- ability to add and subtract three digit numbers and to multiply and divide with 10s and 100s
- ability to perform these operations using units of American money
- ability to understand 24 hour and military time systems
- ability to understand rates applicable to time passed
- ability to operate a manual transmission is highly desirable
- perform parallel parking
Job Duties
- Maintains pleasant, friendly and professional demeanor with all guests, co-workers, and clients
- acknowledges and greets guests within five feet
- uses guest last names during interactions
- uses salutation of the day and welcomes guests to the location
- practices proper Towne Park phone etiquette
- posts up in designated areas when not completing tasks
- parks and retrieves vehicles while driving slowly and cautiously
- assists guests with bell services and luggage storage as needed
- opens all vehicle and hotel doors for guests
- assists guests with directions, taxis, reservations and other inquiries
- provides guests with information about outlets, meeting rooms and/or amenities of the facility as well as main attractions in the area
- delivers messages, items and/or guest amenities as requested
- shuttles guests to appropriate places that are approved by the location
- explains parking rates and retrieval procedures to guests upon arrival
- issues claim checks only after receiving vehicle keys and collects claim checks from all guests prior to issuing keys
- consistently completes and maintains all ticket information including key tag, guest folio, location of vehicle, damage survey and claim check receipt from all vehicles taken into the valet system
- consistently completes location on all key tags after parking vehicle
- calculates and collects revenue for vehicles when needed
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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