Job Overview
Employment Type
Temporary
Hourly
Compensation
Type:
Hourly
Rate:
Exact $18.00
Work Schedule
Rotating Shifts
Weekend Shifts
Benefits
accident insurance
critical illness insurance
Hospital Indemnity insurance
Telemedicine benefits
401k retirement savings plan
Job Description
Towne Park is a leading hospitality services company dedicated to providing exceptional guest experiences and fostering positive interactions throughout the customer journey. With a reputation for excellence, Towne Park specializes in delivering top-tier parking and valet services to millions of patients, visitors, and guests at healthcare facilities, hotels, and various venues. The company emphasizes a work culture where employees do more than just fulfill their job responsibilities—they make meaningful impacts by creating smiles, easing anxieties, and enhancing the overall experience of every customer and colleague they encounter. This approach not only positions Towne Park as a trusted name in hospitality... Show More
Job Requirements
- High school diploma or GED
- Valid driver’s license for the state you are applying to work or within a commutable distance
- At least one month of related experience or training
- Knowledge of customer service principles
- Ability to read and write standard English
- Ability to follow simple instructions and correspondence
- Ability to perform basic math operations with money
- Ability to understand time systems and rates
- Physical ability to lift up to 100 pounds occasionally and stand or walk for extended periods
- Willingness to work outdoors in various weather conditions
- Availability to work Monday through Sunday
- Ability to operate a manual transmission (preferred)
- Ability to perform parallel parking safely
Job Qualifications
- High school diploma or general education degree (GED)
- Must hold a valid driver’s license for the state of employment or within a commutable distance
- One month related experience or training, or an equivalent combination of education and experience
- Knowledge of customer and personal service principles
- Ability to read and write standard English
- Ability to comprehend simple instructions, short correspondence and memos
- Ability to write simple correspondence
- Ability to effectively present information in one-on-one and small group situations
- Ability to perform basic math operations including addition, subtraction, multiplication and division
- Ability to understand 24-hour and military time systems
- Ability to understand applicable rates related to time
- Ability to operate a manual transmission is highly desirable
- Ability to perform parallel parking
Job Duties
- Maintain pleasant, friendly and professional demeanor with guests, co-workers and clients
- Acknowledge and greet guests within five feet using guest last names
- Use salutation of the day and welcome guests to the location
- Practice proper Towne Park phone etiquette
- Park and retrieve vehicles safely and cautiously
- Assist guests with bell services and luggage storage
- Open vehicle and hotel doors for guests
- Assist guests with directions, taxis, reservations and inquiries
- Provide information about outlets, meeting rooms, amenities and local attractions
- Deliver messages, items and guest amenities as requested
- Shuttle guests to approved locations
- Explain parking rates and retrieval procedures to guests
- Issue claim checks after receiving vehicle keys
- Collect claim checks prior to issuing vehicle keys
- Complete and maintain all ticket information including key tags, guest folios, vehicle location, damage surveys and claim check receipts
- Calculate and collect revenue for vehicles when needed
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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