Job Overview
Employment Type
Temporary
Hourly
Compensation
Type:
Hourly
Rate:
Range $21.00 - $22.00
Work Schedule
Rotating Shifts
Benefits
accident insurance
critical illness insurance
Hospital Indemnity insurance
Telemedicine benefits
401k retirement savings plan
Job Description
Towne Park is a distinguished hospitality services company dedicated to delivering exceptional experiences and creating smiles for millions of patients, visitors, and guests across numerous locations. With a steadfast commitment to compassionate service, Towne Park strives to ease the anxiety experienced by patients and their families, craft memorable experiences for guests in new cities, and foster positive interactions among colleagues. This emphasis on kindness and professionalism has established Towne Park as an impactful employer where every team member plays a crucial role in brightening someone else's day. The company culture centers around making a difference daily through thoughtful interaction and... Show More
Job Requirements
- High school diploma or general education degree (GED)
- Valid driver’s license for the state of employment or within a commutable distance
- One month related experience and/or training or equivalent combination of education and experience
- Knowledge of customer service principles and processes
- Ability to communicate effectively in English
- Basic math skills including addition, subtraction, multiplication, and division
- Understanding of 24 hour and military time systems
- Ability to perform parallel parking
- Ability to operate a manual transmission is highly desirable
Job Qualifications
- High school diploma or general education degree (GED)
- Must hold a valid driver’s license for the state of employment or within a commutable distance
- One month related experience and/or training or equivalent combination of education and experience
- Knowledge of principles and processes for providing customer and personal services
- Ability to read and write standard English language
- Ability to read and comprehend simple instructions, short correspondence and memos
- Ability to write simple correspondence
- Ability to effectively present information in one-on-one and small group situations to guests, clients and employees
- Ability to add and subtract three digit numbers and to multiply and divide with 10's and 100's using American money
- Ability to understand 24 hour and military time systems
- Ability to understand rates applicable to time passed
- Ability to operate a manual transmission is highly desirable
- Perform parallel parking
Job Duties
- Maintain pleasant, friendly and professional demeanor with all guests, co-workers, and clients
- Acknowledge and greet guests within five feet using guest last names during interactions
- Use salutation of the day and welcome guests to the location
- Practice proper Towne Park phone etiquette
- Post up in designated areas when not completing tasks
- Park and retrieve vehicles safely while driving slowly and cautiously
- Assist guests with bell services and luggage storage including opening vehicle and hotel doors
- Provide guests with directions, taxis, reservations, and information about hotel amenities and local attractions
- Deliver messages, items, and guest amenities as requested
- Shuttle guests to appropriate approved locations
- Explain parking rates and retrieval procedures to guests
- Issue claim checks after receiving vehicle keys and collect claim checks before returning keys
- Complete and maintain all ticket information including key tags, guest folio, vehicle location, damage survey, and claim check receipts
- Calculate and collect revenue for vehicles when needed
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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