Job Overview
Employment Type
Temporary
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Range $18.00 - $20.00
Work Schedule
Standard Hours
Day Shifts
Benefits
accident insurance
critical illness insurance
Hospital Indemnity insurance
Telemedicine benefits
401k retirement savings plan
Job Description
Towne Park is a leading hospitality services company dedicated to creating smiles and delivering exceptional experiences to millions of patients, visitors, and guests. Established with a clear mission to make a positive impact, Towne Park prides itself on providing compassionate and memorable service across a wide variety of environments such as hospitals, hotels, and event venues. Their commitment lies in not only meeting but exceeding guest expectations by providing a friendly, attentive, and professional interaction at every touchpoint. With a company culture rooted in service and impact, employees at Towne Park enjoy roles that are fulfilling, challenging, and meaningful.
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Job Requirements
- High school diploma or general education degree (GED)
- Must hold a valid driver's license for the applicable state or commutable distance
- One month related experience and/or training or equivalent combination of education and experience
- Ability to read and write standard English
- Ability to comprehend simple instructions, short correspondence and memos
- Ability to write simple correspondence
- Ability to present information effectively in one-on-one and small group situations
- Ability to add and subtract three digit numbers and multiply and divide with 10's and 100's using American money
- Ability to understand 24 hour and military time systems
- Ability to understand rates applicable to time passed
- Ability to operate a manual transmission is highly desirable
- Ability to perform parallel parking
Job Qualifications
- High school diploma or general education degree (GED)
- One month related experience and/or training or equivalent combination of education and experience
- Knowledge of customer and personal service principles and processes
- Ability to read and write standard English
- Ability to comprehend simple instructions, short correspondence and memos
- Ability to write simple correspondence
- Ability to present information effectively in one-on-one and small group situations
- Ability to add and subtract three digit numbers and multiply and divide with 10's and 100's using American money
- Ability to understand 24 hour and military time systems
- Ability to understand rates applicable to time passed
- Ability to operate a manual transmission is highly desirable
- Ability to perform parallel parking
Job Duties
- Maintain pleasant, friendly and professional demeanor with guests, co-workers, and clients
- Acknowledge and greet guests within five feet using guest last names
- Use salutation of the day and welcome guests to the location
- Practice proper Towne Park phone etiquette
- Park and retrieve vehicles while driving slowly and cautiously
- Assist guests with bell services and luggage storage as needed
- Open all vehicle and hotel doors for guests
- Assist guests with directions, taxis, reservations, and other inquiries
- Provide guests with information about outlets, meeting rooms, amenities, and local attractions
- Deliver messages, items, and guest amenities as requested
- Shuttle guests to approved locations
- Explain parking rates and retrieval procedures to guests
- Issue claim checks after receiving vehicle keys and collect claim checks prior to issuing keys
- Complete and maintain all ticket information including key tag, guest folio, vehicle location, damage survey, and claim check receipt
- Calculate and collect revenue for vehicles when needed
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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