Towne Park

Valet Attendant-(Sofitel)

Job Overview

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Employment Type

Temporary
Hourly
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Compensation

Type:
Hourly
Rate:
Exact $10.00
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Work Schedule

Flexible
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Benefits

accident insurance
critical illness insurance
Hospital Indemnity insurance
Telemedicine benefits
401k retirement savings plan

Job Description

Towne Park is a leading provider of parking and hospitality services dedicated to delivering exceptional guest experiences. Established with a focus on customer satisfaction, Towne Park manages and operates parking facilities for hotels, airports, and urban areas, ensuring convenience, safety, and professionalism. The company prides itself on creating a positive and welcoming atmosphere for guests, reflecting its strong commitment towards quality service standards within the hospitality and parking industry.

Towne Park is hiring a Guest Service Associate, a vital role that directly impacts guest experience at various Towne Park locations. The position offers an hourly base pay of $10... Show More

Job Requirements

  • High school diploma or GED
  • Valid driver’s license for the applicable state or commutable distance
  • One month related experience and/or training or equivalent
  • Knowledge of principles and processes for providing customer and personal services
  • Ability to read and write standard English
  • Ability to read and comprehend simple instructions, short correspondence, and memos
  • Ability to write simple correspondence
  • Ability to effectively present information to guests, clients and other employees
  • Ability to add and subtract three-digit numbers and multiply and divide with 10’s and 100’s
  • Ability to perform operations using American money units
  • Ability to understand 24 hour and military time systems
  • Ability to understand rates applicable to time passed
  • Ability to operate a manual transmission (highly desirable)
  • Ability to perform parallel parking

Job Qualifications

  • High school diploma or general education degree (GED)
  • Must hold a valid driver’s license for the state or commutable distance
  • One month related experience or equivalent combination of education and experience
  • Knowledge of customer and personal service principles and processes
  • Ability to read and write standard English
  • Ability to comprehend simple instructions and correspondence
  • Ability to write simple correspondence
  • Ability to effectively present information in one-on-one and small group situations
  • Ability to add and subtract three-digit numbers and multiply and divide by tens and hundreds
  • Ability to perform mathematical operations using American money units
  • Ability to understand 24-hour and military time
  • Ability to understand applicable time rates
  • Ability to perform parallel parking
  • Ability to operate a manual transmission is highly desirable

Job Duties

  • Maintain pleasant, friendly, and professional demeanor with all guests, co-workers, and clients
  • Acknowledge and greet guests within five feet using guest last names
  • Use salutation of the day and welcome guests to the location
  • Practice proper phone etiquette
  • Park and retrieve vehicles while driving cautiously
  • Assist guests with bell services and luggage storage
  • Open all vehicle and hotel doors for guests
  • Assist guests with directions, taxis, reservations, and inquiries
  • Provide information about facility amenities and local attractions
  • Deliver messages, items, and guest amenities as requested
  • Shuttle guests to approved locations
  • Explain parking rates and retrieval procedures
  • Issue claim checks after receiving vehicle keys
  • Collect claim checks before returning keys
  • Complete and maintain all ticket information including key tags, guest folio, vehicle location, damage surveys, and claim check receipts
  • Calculate and collect revenue for vehicles when needed

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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please contact the employer.