Job Overview
Employment Type
Temporary
Hourly
Compensation
Type:
Hourly
Rate:
Exact $10.00
Work Schedule
Flexible
Benefits
accident insurance
critical illness insurance
Hospital Indemnity insurance
Telemedicine benefits
401k retirement savings plan
Job Description
Towne Park is a leading provider of parking and hospitality services dedicated to delivering exceptional guest experiences. Established with a focus on customer satisfaction, Towne Park manages and operates parking facilities for hotels, airports, and urban areas, ensuring convenience, safety, and professionalism. The company prides itself on creating a positive and welcoming atmosphere for guests, reflecting its strong commitment towards quality service standards within the hospitality and parking industry.
Towne Park is hiring a Guest Service Associate, a vital role that directly impacts guest experience at various Towne Park locations. The position offers an hourly base pay of $10... Show More
Towne Park is hiring a Guest Service Associate, a vital role that directly impacts guest experience at various Towne Park locations. The position offers an hourly base pay of $10... Show More
Job Requirements
- High school diploma or GED
- Valid driver’s license for the applicable state or commutable distance
- One month related experience and/or training or equivalent
- Knowledge of principles and processes for providing customer and personal services
- Ability to read and write standard English
- Ability to read and comprehend simple instructions, short correspondence, and memos
- Ability to write simple correspondence
- Ability to effectively present information to guests, clients and other employees
- Ability to add and subtract three-digit numbers and multiply and divide with 10’s and 100’s
- Ability to perform operations using American money units
- Ability to understand 24 hour and military time systems
- Ability to understand rates applicable to time passed
- Ability to operate a manual transmission (highly desirable)
- Ability to perform parallel parking
Job Qualifications
- High school diploma or general education degree (GED)
- Must hold a valid driver’s license for the state or commutable distance
- One month related experience or equivalent combination of education and experience
- Knowledge of customer and personal service principles and processes
- Ability to read and write standard English
- Ability to comprehend simple instructions and correspondence
- Ability to write simple correspondence
- Ability to effectively present information in one-on-one and small group situations
- Ability to add and subtract three-digit numbers and multiply and divide by tens and hundreds
- Ability to perform mathematical operations using American money units
- Ability to understand 24-hour and military time
- Ability to understand applicable time rates
- Ability to perform parallel parking
- Ability to operate a manual transmission is highly desirable
Job Duties
- Maintain pleasant, friendly, and professional demeanor with all guests, co-workers, and clients
- Acknowledge and greet guests within five feet using guest last names
- Use salutation of the day and welcome guests to the location
- Practice proper phone etiquette
- Park and retrieve vehicles while driving cautiously
- Assist guests with bell services and luggage storage
- Open all vehicle and hotel doors for guests
- Assist guests with directions, taxis, reservations, and inquiries
- Provide information about facility amenities and local attractions
- Deliver messages, items, and guest amenities as requested
- Shuttle guests to approved locations
- Explain parking rates and retrieval procedures
- Issue claim checks after receiving vehicle keys
- Collect claim checks before returning keys
- Complete and maintain all ticket information including key tags, guest folio, vehicle location, damage surveys, and claim check receipts
- Calculate and collect revenue for vehicles when needed
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location

We didn't receive the exact location for this job posting,
please contact the employer.
You may be also interested in:
Nearby Cities
Jobs By Filter