Job Overview
Employment Type
Temporary
Hourly
Compensation
Type:
Hourly
Rate:
Exact $10.00
Work Schedule
Flexible
Benefits
accident insurance
critical illness insurance
Hospital Indemnity insurance
telemedicine
401k Retirement Plan
Job Description
Towne Park is a well-established parking management company specializing in delivering exceptional valet and parking services across various hotels, airports, and event venues. Known for their commitment to excellence and guest satisfaction, Towne Park aims to provide efficient and friendly parking solutions that enhance the guest experience. With a focus on professionalism and hospitality, Towne Park invests in its employees to ensure they represent the brand with integrity and enthusiasm. The company prides itself on maintaining a positive work culture and offering competitive compensation packages to attract and retain dedicated team members.
The role of Guest Service Associate ... Show More
The role of Guest Service Associate ... Show More
Job Requirements
- Must hold a valid driver’s license for the state applying to work or within commutable distance
- Open availability
- Ability to safely park and retrieve vehicles
- Ability to assist guests with luggage handling
- Friendly and professional demeanor
- Physical ability to meet job demands including lifting up to 100 pounds occasionally
- Ability to work outdoors in various weather conditions
- Basic math and communication skills
Job Qualifications
- High school diploma or general education degree (GED)
- One month related experience and/or training or equivalent combination of education and experience
- Knowledge of principles and processes for providing customer and personal services
- Ability to read and write standard English language
- Ability to read and comprehend simple instructions, short correspondence and memos
- Ability to write simple correspondence
- Ability to effectively present information in one-on-one and small group situations
- Ability to add and subtract three digit numbers and multiply and divide by 10's and 100's using American money units
- Ability to understand 24 hour and military time systems
- Ability to understand rates applicable to time passed
- Ability to operate a manual transmission is highly desirable
- Ability to perform parallel parking
Job Duties
- Maintain pleasant, friendly and professional demeanor with guests, co-workers and clients
- Acknowledge and greet guests within five feet with professional and friendly demeanor using guest last names
- Use salutation of the day and welcome guests to the location
- Practice proper phone etiquette
- Park and retrieve vehicles safely
- Assist guests with bell services and luggage storage
- Open vehicle and hotel doors for guests
- Assist guests with directions, taxis, reservations and other inquiries
- Provide information about outlets, meeting rooms, amenities and local attractions
- Deliver messages, items and guest amenities as requested
- Shuttle guests to approved locations
- Explain parking rates and retrieval procedures
- Issue claim checks after receiving vehicle keys and collect claim checks prior to returning keys
- Complete and maintain all ticket information including key tag, guest folio, vehicle location, damage survey and claim check receipt
- Calculate and collect revenue for vehicles when needed
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location

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