Job Overview
Employment Type
Temporary
Compensation
Type:
Hourly
Rate:
Exact $17.00
Work Schedule
Weekend Shifts
Benefits
accident insurance
critical illness insurance
Hospital Indemnity insurance
Telemedicine benefits
401k retirement savings plan
Job Description
Towne Park is a leading hospitality services company specializing in delivering exceptional customer experiences primarily within parking and valet services. Committed to creating smiles, Towne Park prides itself on its dedication to enhancing the daily lives of patients, visitors, guests, and clients through compassionate and professional service. With a robust focus on hospitality, the company thrives on offering a rewarding and impactful career environment for its employees. The company’s mission centres on making a positive difference in each interaction, whether by assisting guests on arrival, facilitating safe and efficient vehicle parking, or supporting colleagues. Towne Park is recognized for its... Show More
Job Requirements
- High school diploma or general education degree (GED)
- Must hold a valid driver’s license for the state or a commutable distance
- One month related experience or equivalent combination of education and experience
- Knowledge of principles and processes for providing customer and personal services
- Ability to read and write standard English language
- Ability to read and comprehend simple instructions, short correspondence and memos
- Ability to write simple correspondence
- Ability to effectively present information in one-on-one and small group situations to guests, clients and other employees of the organization
- Ability to add and subtract three digit numbers and to multiply and divide with 10s and 100s
- Ability to perform these operations using units of American money
- Ability to understand 24 hour and military time systems
- Ability to understand rates applicable to time passed
- Ability to operate a manual transmission is highly desirable
- Perform parallel parking
Job Qualifications
- High school diploma or general education degree (GED)
- Must hold a valid driver’s license for the state or a commutable distance
- One month related experience or equivalent combination of education and experience
- Knowledge of customer service principles and processes
- Ability to read, write and comprehend simple instructions and correspondence
- Ability to effectively present information to guests, clients and employees in one-on-one and small group settings
- Basic arithmetic skills including addition, subtraction, multiplication, and division with units of American money
- Ability to understand 24 hour and military time systems
- Ability to understand applicable rates based on time passed
- Ability to operate a manual transmission is highly desirable
- Ability to perform parallel parking
Job Duties
- Maintain a pleasant, friendly and professional demeanor with guests, coworkers and clients
- Acknowledge and greet guests within five feet using last names
- Use salutation of the day and welcome guests to the location
- Practice proper phone etiquette
- Post up in designated areas when not completing tasks
- Park and retrieve vehicles cautiously and safely
- Assist guests with bell services and luggage storage
- Open vehicle and hotel doors for guests
- Assist guests with directions, taxis, reservations and inquiries
- Provide information about local outlets, meeting rooms, amenities and attractions
- Deliver messages, items and guest amenities
- Shuttle guests to approved locations
- Explain parking rates and retrieval procedures to guests
- Issue claim checks after receiving vehicle keys and collect them prior to issuing keys
- Complete and maintain ticket information including key tags, guest folio, vehicle location, damage survey and claim checks
- Calculate and collect revenue as needed
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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