Job Overview
Employment Type
Temporary
Hourly
Compensation
Type:
Hourly
Rate:
Exact $20.00
Work Schedule
Fixed Shifts
Benefits
accident insurance
critical illness insurance
Hospital Indemnity insurance
Telemedicine benefits
401k retirement savings plan
Job Description
Towne Park is a leading hospitality services company dedicated to creating exceptional customer experiences, primarily within the parking and valet service industry. With a steadfast commitment to excellence, Towne Park operates in numerous locations, providing top-notch service to millions of patients, visitors, and guests. The company focuses on more than just the daily operational tasks – Towne Park emphasizes making a tangible, positive impact on the lives of individuals by delivering smiling, compassionate, and professional service. This approach firmly establishes Towne Park not just as a workplace, but as a career destination for individuals striving to make a difference. Towne... Show More
Job Requirements
- High school diploma or general education degree (GED)
- Valid driver's license for the state or within commutable distance
- One month of related experience and/or training or equivalent education
- Ability to read and write standard English
- Ability to comprehend simple instructions and correspondence
- Ability to communicate effectively in one-on-one and small group situations
- Maintain a professional and friendly demeanor with guests and coworkers
- Physical ability to exert up to 100 pounds of force occasionally, 50 pounds frequently, and 20 pounds constantly
- Ability to perform duties outdoors in varying weather conditions
- Availability to work Monday through Sunday between 2 PM and 11 PM
Job Qualifications
- High school diploma or general education degree (GED)
- Must hold a valid driver's license for the state you are applying to work or within a commutable distance
- One month related experience and/or training or equivalent combination of education and experience
- Knowledge of principles and processes for providing customer and personal services
- Ability to read and write standard English language
- Ability to read and comprehend simple instructions, short correspondence and memos
- Ability to write simple correspondence
- Ability to effectively present information in one-on-one and small group situations to guests, clients and employees
- Ability to add and subtract three digit numbers and to multiply and divide with tens and hundreds
- Ability to perform these operations using units of American money
- Ability to understand 24 hour and military time systems
- Ability to understand rates applicable to time passed
- Ability to operate a manual transmission is highly desirable
- Ability to perform parallel parking
Job Duties
- Maintain pleasant, friendly and professional demeanor with all guests, co-workers, and clients
- Acknowledge and greet guests within five feet with a professional and friendly demeanor
- Use guest last names during interactions
- Use salutation of the day and welcome guests to the location
- Practice proper Towne Park phone etiquette
- Post up in designated areas when not completing tasks
- Park and retrieve vehicles while driving slowly and cautiously
- Assist guests with bell services and luggage storage as needed
- Open all vehicle and hotel doors for guests
- Assist guests with directions, taxis, reservations and other inquiries
- Provide guests with information about outlets, meeting rooms and/or amenities of the facility as well as main attractions in the area
- Deliver messages, items and/or guest amenities as requested
- Shuttle guests to approved locations
- Explain parking rates and retrieval procedures to guests upon arrival
- Issue claim checks only after receiving vehicle keys
- Collect claim checks from all guests prior to issuing keys
- Complete and maintain all ticket information including key tag, guest folio, location of vehicle, damage survey and claim check receipt
- Calculate and collect revenue for vehicles when needed
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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