Job Overview
Employment Type
Temporary
Hourly
Compensation
Type:
Hourly
Rate:
Exact $18.00
Work Schedule
Rotating Shifts
Benefits
accident insurance
critical illness insurance
Hospital Indemnity insurance
Telemedicine benefits
401k retirement savings plan
Job Description
Towne Park is a leading provider of parking management and hospitality services with a strong commitment to delivering exceptional guest experiences. Known for its professional service and operational excellence, Towne Park operates in multiple locations, offering tailored parking solutions for hotels, airports, hospitals, and entertainment venues. Employees at Towne Park benefit from a dynamic work environment that values customer service, safety, and teamwork. The company strives to provide a healthy work-life balance, competitive pay, and comprehensive benefits that support the overall well-being of its team members. The hourly base pay for the Guest Service Associate position starts at 17.50 dollars... Show More
Job Requirements
- High school diploma or general education degree
- Valid driver’s license for the state of employment or commutable distance
- One month related experience or training or equivalent education and experience
- Ability to read and write standard English
- Basic math skills
- Ability to communicate effectively with guests and team members
- Physical ability to lift up to 100 pounds occasionally
- Ability to work outdoors in varying weather conditions
- Availability to work various days and shifts
Job Qualifications
- High school diploma or general education degree (GED)
- Must hold a valid driver’s license for the state of employment or a commutable distance
- One month related experience and/or training or an equivalent combination of education and experience
- Knowledge of principles and processes for providing customer and personal services
- Ability to read and write standard English
- Ability to understand simple instructions, short correspondence, and memos
- Ability to write simple correspondence
- Effective presentation skills in one-on-one and small group situations
- Basic arithmetic skills including addition, subtraction, multiplication and division with American money
- Understanding of 24-hour and military time systems
- Knowledge of applicable parking rates and procedures
- Ability to operate manual transmission is highly desirable
- Ability to perform parallel parking
Job Duties
- Maintain a pleasant, friendly and professional demeanor with all guests, co-workers, and clients
- Acknowledge and greet guests within five feet using their last names
- Use appropriate salutations and welcomes
- Practice proper phone etiquette
- Park and retrieve vehicles safely and cautiously
- Assist guests with bell services and luggage storage as needed
- Open vehicle and hotel doors for guests
- Assist guests with directions, taxis, reservations, and other inquiries
- Provide information about outlets, meeting rooms, amenities, and local attractions
- Deliver messages, items, and guest amenities as requested
- Shuttle guests to approved locations
- Explain parking rates and retrieval procedures to guests
- Issue claim checks only after receiving vehicle keys and collect claim checks before returning keys
- Complete and maintain all ticket information including key tags, guest folios, vehicle locations, damage surveys, and claim check receipts
- Calculate and collect parking revenue when necessary
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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