Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $16.50 - $17.50
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401k
Paid Time Off
Paid training
Tuition Assistance
Job Description
Parking Management Company (PMC) is a nationally recognized leader in hospitality-focused parking services, headquartered in Nashville, Tennessee. PMC specializes in providing comprehensive valet and self-parking management services, shuttle operations, event parking, and porter/bell services for a diverse range of industries, including hotels, resorts, healthcare facilities, and event venues. Known for its guest-first approach and commitment to excellence, PMC extends the hospitality experience by delivering seamless, high-touch services that enhance the overall customer experience. The company places great emphasis on professionalism, safety, and exceptional customer interactions, positioning itself as a trusted partner in the hospitality industry.
The role of Guest Serv... Show More
The role of Guest Serv... Show More
Job Requirements
- High school diploma or GED required
- Previous customer service experience preferred
- Valid driver's license and reliable transportation
- Must maintain an acceptable motor vehicle record (no more than 3 moving violations within 3 years)
- Must successfully pass and maintain a clean background check
Job Qualifications
- High school diploma or GED required
- Previous customer service experience preferred
- A helpful attitude and strong customer service mindset
- Valid driver's license and reliable transportation
- Must maintain an acceptable motor vehicle record (no more than 3 moving violations within 3 years)
- Must successfully pass and maintain a clean background check
Job Duties
- Check for damage and record vehicle details on claim tickets
- Safely park and retrieve vehicles, follow key handling procedures, and follow all safety guidelines
- Clock in/out for shifts and breaks on time, and report tips accurately
- Keep the valet area clean, organized, and presentable at all times
- Handle guest concerns politely, solve problems quickly, and support a positive team environment
- Arrive on time, in full uniform, and ready to work
- Follow all company rules and policies
- Help with other tasks as needed to support the team and daily operations
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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