Towne Park

Valet Attendant - Ritz Carlton Pentagon City

Job Overview

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Employment Type

Temporary
Hourly
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Compensation

Type:
Hourly
Rate:
Exact $17.00
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Work Schedule

Flexible
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Benefits

accident insurance
critical illness insurance
Hospital Indemnity insurance
Telemedicine benefits
401k retirement savings plan

Job Description

Towne Park is a leading provider in the parking and guest service industry, known for delivering exceptional hospitality and parking solutions to clients and their guests. The company prides itself on maintaining a reputation for professionalism, safety, and customer satisfaction across its various locations. Towne Park operates with a commitment to quality service, ensuring that all guests experience convenience and courtesy from the moment they arrive until their departure. This client-focused organization continually invests in its team, providing training and benefits to cultivate a work environment where associates can thrive while delivering outstanding service. Towne Park's business model emphasizes safety,... Show More

Job Requirements

  • High school diploma or GED
  • Valid driver’s license for the state or commutable distance
  • One month related experience or training
  • Knowledge of customer and personal service principles
  • Ability to read and write standard English
  • Ability to comprehend simple instructions and memos
  • Ability to write simple correspondence
  • Ability to communicate effectively in small groups
  • Basic math skills including money operations
  • Understanding of 24 hour and military time
  • Understanding of applicable rates
  • Ability to operate manual transmission preferred
  • Ability to perform parallel parking

Job Qualifications

  • High school diploma or general education degree (GED)
  • Must hold a valid driver’s license for the state of employment or within a commutable distance
  • One month related experience and/or training or equivalent combination of education and experience
  • Knowledge of principles and processes for providing customer and personal services
  • Ability to read and write standard English language
  • Ability to comprehend simple instructions, short correspondence and memos
  • Ability to write simple correspondence
  • Ability to effectively present information in one-on-one and small group situations
  • Ability to add, subtract, multiply, and divide using American money units
  • Ability to understand 24 hour and military time systems
  • Ability to understand rates applicable to time passed
  • Ability to operate a manual transmission is highly desirable
  • Ability to perform parallel parking

Job Duties

  • Maintain a pleasant, friendly and professional demeanor with guests, co-workers, and clients
  • Acknowledge and greet guests within five feet with a professional and friendly demeanor
  • Use guest last names during interactions
  • Use salutation of the day and welcome guests to the location
  • Practice proper Towne Park phone etiquette
  • Post up in designated areas when not completing tasks
  • Park and retrieve vehicles while driving slowly and cautiously
  • Assist guests with bell services and luggage storage as needed
  • Open all vehicle and hotel doors for guests
  • Assist guests with directions, taxis, reservations, and other inquiries
  • Provide guests with information about outlets, meeting rooms, amenities, and local attractions
  • Deliver messages, items, and guest amenities as requested
  • Shuttle guests to approved locations
  • Explain parking rates and retrieval procedures upon guest arrival
  • Issue claim checks only after receiving vehicle keys
  • Collect claim checks before issuing keys
  • Complete and maintain all ticket information accurately including key tags, guest folios, vehicle location, damage surveys, and claim check receipts
  • Calculate and collect revenue for vehicles when needed

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location