Job Overview
Employment Type
Temporary
Hourly
Compensation
Type:
Hourly
Rate:
Exact $17.00
Work Schedule
Flexible
Benefits
accident insurance
critical illness insurance
Hospital Indemnity insurance
Telemedicine benefits
401k retirement savings plan
Job Description
Towne Park is a leading provider in the parking and guest service industry, known for delivering exceptional hospitality and parking solutions to clients and their guests. The company prides itself on maintaining a reputation for professionalism, safety, and customer satisfaction across its various locations. Towne Park operates with a commitment to quality service, ensuring that all guests experience convenience and courtesy from the moment they arrive until their departure. This client-focused organization continually invests in its team, providing training and benefits to cultivate a work environment where associates can thrive while delivering outstanding service. Towne Park's business model emphasizes safety,... Show More
Job Requirements
- High school diploma or GED
- Valid driver’s license for the state or commutable distance
- One month related experience or training
- Knowledge of customer and personal service principles
- Ability to read and write standard English
- Ability to comprehend simple instructions and memos
- Ability to write simple correspondence
- Ability to communicate effectively in small groups
- Basic math skills including money operations
- Understanding of 24 hour and military time
- Understanding of applicable rates
- Ability to operate manual transmission preferred
- Ability to perform parallel parking
Job Qualifications
- High school diploma or general education degree (GED)
- Must hold a valid driver’s license for the state of employment or within a commutable distance
- One month related experience and/or training or equivalent combination of education and experience
- Knowledge of principles and processes for providing customer and personal services
- Ability to read and write standard English language
- Ability to comprehend simple instructions, short correspondence and memos
- Ability to write simple correspondence
- Ability to effectively present information in one-on-one and small group situations
- Ability to add, subtract, multiply, and divide using American money units
- Ability to understand 24 hour and military time systems
- Ability to understand rates applicable to time passed
- Ability to operate a manual transmission is highly desirable
- Ability to perform parallel parking
Job Duties
- Maintain a pleasant, friendly and professional demeanor with guests, co-workers, and clients
- Acknowledge and greet guests within five feet with a professional and friendly demeanor
- Use guest last names during interactions
- Use salutation of the day and welcome guests to the location
- Practice proper Towne Park phone etiquette
- Post up in designated areas when not completing tasks
- Park and retrieve vehicles while driving slowly and cautiously
- Assist guests with bell services and luggage storage as needed
- Open all vehicle and hotel doors for guests
- Assist guests with directions, taxis, reservations, and other inquiries
- Provide guests with information about outlets, meeting rooms, amenities, and local attractions
- Deliver messages, items, and guest amenities as requested
- Shuttle guests to approved locations
- Explain parking rates and retrieval procedures upon guest arrival
- Issue claim checks only after receiving vehicle keys
- Collect claim checks before issuing keys
- Complete and maintain all ticket information accurately including key tags, guest folios, vehicle location, damage surveys, and claim check receipts
- Calculate and collect revenue for vehicles when needed
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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