Job Overview
Employment Type
Temporary
Full-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $21.00
Work Schedule
Standard Hours
Day Shifts
Benefits
accident insurance
critical illness insurance
Hospital Indemnity insurance
Telemedicine benefits
401k Retirement Plan
Job Description
Towne Park is a dedicated hospitality services company committed to creating memorable and exceptional experiences for guests, clients, and employees alike. As a leader in the parking and guest services industry, Towne Park focuses on providing compassionate, efficient, and friendly hospitality services that make every interaction meaningful. The company prioritizes delivering quality service that eases stress, ensures convenience, and creates positive moments for millions of patients, visitors, and guests across various locations. Towne Park places great emphasis on fostering a workplace where employees feel empowered to make a tangible difference in the lives of others each day, whether by assisting... Show More
Job Requirements
- High school diploma or GED
- Valid driver’s license for the state or within a commutable distance
- At least one month of related experience or training or equivalent education and experience
- Ability to operate a vehicle safely in various conditions
- Ability to perform physical tasks including lifting up to 100 pounds
- Ability to work outdoors in various weather conditions
- Good communication and customer service skills
Job Qualifications
- High school diploma or general education degree (GED)
- Must hold a valid driver’s license for the state you are applying to work or within a commutable distance
- One month related experience and/or training or equivalent combination of education and experience
- Knowledge of principles and processes for providing customer and personal services
- Ability to read and write standard English language
- Ability to read and comprehend simple instructions, short correspondence and memos
- Ability to write simple correspondence
- Ability to effectively present information in one-on-one and small group situations to guests, clients and other employees
- Ability to add and subtract three-digit numbers and to multiply and divide with 10's and 100's using units of American money
- Ability to understand 24 hour and military time systems
- Ability to understand rates applicable to time passed
- Ability to operate a manual transmission is highly desirable
- Perform parallel parking
Job Duties
- Maintain pleasant, friendly and professional demeanor with all guests, co-workers, and clients
- Acknowledge and greet guests within five feet using guest last names
- Use salutation of the day and welcome guests to the location
- Practice proper Towne Park phone etiquette
- Park and retrieve vehicles while driving slowly and cautiously
- Assist guests with bell services and luggage storage as needed
- Open all vehicle and hotel doors for guests
- Assist guests with directions, taxis, reservations and other inquiries
- Provide guests with information about outlets, meeting rooms and amenities of the facility as well as main attractions in the area
- Deliver messages, items and guest amenities as requested
- Shuttle guests to appropriate places approved by the location
- Explain parking rates and retrieval procedures to guests upon arrival
- Issue claim checks only after receiving vehicle keys and collect claim checks from all guests prior to issuing keys
- Complete and maintain all ticket information including key tag, guest folio, location of vehicle, damage survey and claim check receipt for all vehicles taken into the valet system
- Calculate and collect revenue for vehicles when needed
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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