Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Exact $14.00
Work Schedule
Day Shifts
Benefits
accident insurance
critical illness insurance
Hospital Indemnity insurance
Telemedicine benefits
401k Retirement Plan
Job Description
Towne Park is a dedicated hospitality services company known for its exceptional customer service and commitment to creating memorable experiences. Specializing in parking solutions and guest services, Towne Park serves millions of patients, visitors, and guests daily across various locations. With a mission to make a positive impact through every interaction, Towne Park fosters an inclusive and supportive work environment where employees are empowered to bring smiles to the faces of those they serve. The company values compassionate interactions, professionalism, and efficiency, making it a rewarding place to build a career in the hospitality sector.
The Guest Service Associat... Show More
The Guest Service Associat... Show More
Job Requirements
- High school diploma or general education degree (GED)
- Valid driver’s license for the state you are applying to or within commutable distance
- One month related experience and/or training or equivalent combination of education and experience
- Ability to read and write standard English language
- Ability to safely park and retrieve vehicles
- Ability to assist guests with professionalism and courtesy
- Ability to work outdoors in various weather conditions
- Ability to lift up to 100 pounds
- Availability for part-time morning shifts with open availability
Job Qualifications
- High school diploma or general education degree (GED)
- Must hold a valid driver’s license for the state you are applying to work or within a commutable distance
- One month related experience and/or training or equivalent combination of education and experience
- Knowledge of principles and processes for providing customer and personal services
- Ability to read and write standard English language
- Ability to read and comprehend simple instructions, short correspondence and memos
- Ability to write simple correspondence
- Ability to effectively present information in one-on-one and small group situations to guests, clients and other employees
- Ability to add and subtract three digit numbers and to multiply and divide with 10’s and 100’s
- Ability to perform these operations using units of American money
- Ability to understand 24 hour and military time systems
- Ability to understand rates applicable to time passed
- Ability to operate a manual transmission is highly desirable
- Ability to perform parallel parking
Job Duties
- Maintain pleasant, friendly and professional demeanor with all guests, co-workers and clients
- Acknowledge and greet guests within five feet with a professional and friendly demeanor
- Use guest last names during interactions
- Use salutation of the day and welcome guests to the location
- Practice proper Towne Park phone etiquette
- Post up in designated areas when not completing tasks
- Park and retrieve vehicles while driving slowly and cautiously
- Assist guests with bell services and luggage storage as needed
- Open all vehicle and hotel doors for guests
- Assist guests with directions, taxis, reservations and other inquiries
- Provide guests with information about outlets, meeting rooms and/or amenities of the facility as well as main attractions in the area
- Deliver messages, items and/or guest amenities as requested
- Shuttle guests to appropriate places that are approved by the location
- Explain parking rates and retrieval procedures to guests upon arrival
- Issue claim checks only after receiving vehicle keys
- Collect claim checks from all guests prior to issuing keys
- Complete and maintain all ticket information including key tag, guest folio, location of vehicle, damage survey and claim check receipt from all vehicles taken into the valet system
- Complete location on all key tags after parking vehicle
- Calculate and collect revenue for vehicles when needed
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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