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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development
employee recognition programs
Safe working environment
Job Description
The Nugget is a distinguished establishment renowned for delivering an exceptional hospitality experience to every guest who walks through its doors. As a prominent player in the hospitality and entertainment industry, the Nugget blends tradition with modern amenities to provide a memorable stay for all visitors. The property encompasses well-appointed accommodations, diverse dining options, ample entertainment venues, and superior customer service, all contributing to its reputation as a preferred destination. Known for its warm, welcoming atmosphere and dedicated team, the Nugget fosters an environment where every guest feels valued and cared for. This commitment to excellence makes it a top... Show More
Job Requirements
- Minimum 19 years of age
- skilled in manual and automatic transmission vehicles
- high school diploma or equivalent
- effectively communicate with others both verbally and in written form using the English language
- alcohol awareness certification within the first 30 days after hiring
- valid Nevada driver’s license
- clean 3-year DMV record
- ability to walk, stand, or sit for extended periods of time
- ability to lift and move product up to 50 lbs
- fine finger manipulation
- work in environments with smoke and variable temperature, lighting, and noise levels
- work indoors and outdoors during special events
Job Qualifications
- High School diploma or equivalent
- effectively communicate with others both verbally and in written form using the English language
- skilled in manual and automatic transmission vehicles
- alcohol awareness certification within the first 30 days
- valid Nevada driver’s license
- clean 3-year DMV record
Job Duties
- Warmly greet all arriving guests at the valet entrance while providing courteous, efficient, and enthusiastic valet parking services
- accommodate guests requiring special assistance and aid
- report issues and/or potential problems to security or immediate supervisor to avoid traffic congestion and delays in the valet area
- assist in regulating the movement and flow of vehicles to avoid traffic congestion
- answer guest questions about hotel registration, restaurants, events, activities, and attractions
- resolve guest problems within the scope of authority, otherwise refer to the supervisor on duty
- report all alleged thefts or missing items to the supervisor and/or hotel security for further investigation
- assist bell person with the movement of luggage as necessary
- assist the bell desk, answering telephone calls, and walk-up guests’ questions, in a professional and courteous manner
- ensure guests vehicles are secured after parking and keys are secured in the key box
- accurately complete guest claim tickets, ensure all necessary information is noted on the claim check i.e., vehicle dents, scratches and or damage
- match guest claim check number and the guests’ last name to the claim check on the vehicle/keys to ensure delivery to appropriate guest
- establish and maintain effective channels of communication with all levels of the Nugget team and guests
- using the Nugget’s system of recognition, recognize team members who are going “above and beyond” as appropriate
- knowledgeable of and consistently follow Nugget policies and procedures as well as appropriate local, state, and federal regulations
- perform work in a safe manner and always maintain a safe environment for fellow team members and guests alike
- immediately report unsafe conditions, team member or guest incidents to Security, Management, and the Safety Manager
- maintain a positive and professional image for the Nugget when performing duties or representing the Nugget and encourages others to do the same
- regular predictable attendance is required
- other duties and responsibilities as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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