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Job Overview
Employment Type
Part-time
Compensation
Hourly
Exact $16.00
Work Schedule
Standard Hours
Benefits
Weekly Payroll
Tips
Paid Time Off
Health Insurance
Employee Discounts
Uniform allowance
Equal opportunity employer
Job Description
Jacobsen|Daniels is a leading provider of parking management and guest services, renowned for their commitment to excellence and superior customer experience. Operating across multiple locations, including high-traffic areas such as Milwaukee Mitchell International Airport (MKE), Jacobsen|Daniels specializes in offering professional valet and parking services that prioritize safety, efficiency, and exceptional client interaction. As a company dedicated to fostering a friendly, welcoming atmosphere, Jacobsen|Daniels is known for its customer-centric approach and its emphasis on employee development and workplace diversity.
The Valet Attendant position at Milwaukee Mitchell International Airport offers a part-time role with 24 hours per week at a compet... Show More
The Valet Attendant position at Milwaukee Mitchell International Airport offers a part-time role with 24 hours per week at a compet... Show More
Job Requirements
- Minimum 1 year of experience in hospitality industry or guest/customer service
- Valid in-state driver's license with a clean driving record
- Ability to pass an MVR background test
- Ability to pass airport security clearance
- No arrest record within the last 10 years
- Ability to work outdoors in various weather conditions
- Ability to stand and walk for extended periods
- Ability to bend, stoop, squat and lift frequently
- Ability to move luggage in and out of customer vehicles
- Availability to work 24 hours per week on a part-time schedule
Job Qualifications
- Minimum 1 year of experience in hospitality or guest/customer service
- Experience in parking industry is a plus
- Valid driver's license with clean driving record
- Ability to pass airport security clearance
- Strong customer service and hospitality skills
- Excellent communication and time management skills
- Ability to work independently and as part of a team
- Strong problem-solving and listening skills
- Commitment to providing excellent guest service and customer care
Job Duties
- Greet arriving guests and provide courteous, efficient, and enthusiastic valet parking service
- Check and notify guests of pre-existing damage to their vehicles
- Record guest names, vehicle information, and secure guest keys for parking
- Accommodate guests requiring special assistance and aid
- Inspect vehicles for overall condition, noting any dents, missing parts, or distinguishing features
- Identify vehicle designated parking location and provide guest with vehicle claim check
- Report issues or potential problems affecting guest vehicle security and avoid traffic congestion and delays
- Understand legal ramifications related to valet service actions
- Assist guests with luggage
- Respond to emergency situations when requested
- Promote and maintain the highest level of customer service
- Respond effectively to guest inquiries
- Resolve guest complaints within authority or escalate to management
- Notify supervisor or security of unusual events or alleged theft
- Maintain cleanliness and orderliness of valet area
- Quote prices for parking services and collect payment
- Utilize a golf cart to assist customers with bags from parking lot to terminal
- Occasionally work at Public Information Desk
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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