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Job Overview
Employment Type
Part-time
Compensation
Hourly
Exact $16.00
Benefits
Weekly Payroll
Tips
Paid Time Off
Employee Discounts
flexible schedule
Equal opportunity employer
Career development opportunities
Job Description
Jacobsen Daniels is a well-established company that provides premium valet and parking management services. This company operates in various locations, including airports, hotels, and event venues, focusing on delivering excellent customer experiences through professional and efficient service. The company prides itself on its commitment to customer satisfaction, safety, and operational excellence, building a reputation for reliability and quality in the valet and parking industry. Situated at Milwaukee Mitchell International Airport - MKE, Jacobsen Daniels offers a dynamic work environment that welcomes team members motivated by providing superior guest service and maintaining smooth parking operations.
The Valet Attendant role at Jac... Show More
The Valet Attendant role at Jac... Show More
Job Requirements
- Minimum 1 year of experience in hospitality industry
- Valid driver’s license with insurable driving record history
- Ability to pass airport security clearance with no arrest record within last 10 years
- Ability to work in elements such as heat, wind, snow, and rain
- Ability to stand and walk for extended periods of time
- Ability to bend, stoop, squat and lift frequently
- Ability to move luggage in and out of customer vehicles
Job Qualifications
- Minimum 1 year of experience in hospitality industry, including experience in guest and/or customer service
- Valid in-state driver’s license with a clean driving record, able to pass an MVR background test
- Ability to pass an airport security clearance with no arrest record within the last 10 years
- Excellent guest service and hospitality skills
- Strong problem solving and listening skills
- Customer focused, action oriented, and committed to excellence
- Ability to function in a team-oriented setting and to work well on your own
- Strong sense of personal motivation and responsibility
- Excellent time management, communication, and customer service skills
Job Duties
- Greets arriving guests, provides courteous, efficient, and enthusiastic service for guest requesting valet parking
- Checks and notifies guests of pre-existing damage to their vehicles
- Records guest names, vehicle information and secures the guest keys for parking
- Accommodates guests requiring special assistance and aid
- Inspects vehicles for overall condition and notes any dents, missing parts, or distinguishing features
- Identifies vehicle designated parking location and provides guest with vehicle claim check
- Reports issues and/or potential problems which may have an impact on the security of guest vehicles and avoids traffic congestion and delays at entrances
- Understands the legal ramifications of various actions that impact the valet service
- Assist guests with all luggage
- Responds to emergency situations when requested
- Promotes and maintains the highest level of customer service to all guests while staying alert to their needs
- Responds effectively to guest inquiries, providing excellent guest service
- Resolves guest complaints within scope of authority
- otherwise refers the matter to management
- Notifies supervisor and/or Security of all unusual events, circumstances, missing items, or alleged theft
- Always keep valet area neat and tidy
- Quotes prices for parking services for which money is received upon customer receipt
- Utilize a golf cart to assist customers with their bags from the parking lot to the terminal
- From time to time, this person may also work at the Public Information Desk
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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