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ALL ABOUT PARKING INC

Valet Attendant, Part Time $20/hr (Palo Alto, CA)

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Exact $19.00
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Work Schedule

Flexible
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Flexible Schedule
Employee Discounts
Career development opportunities
Payment for overtime

Job Description

All About Parking Inc. is a reputable company committed to providing excellent parking and transportation services. Based in Palo Alto, CA, this company stands out as a leader in the valet parking and electric vehicle (EV) management industry. The business embraces inclusivity and equal opportunity employment practices, ensuring a discrimination-free environment that supports diverse talents regardless of race, creed, color, age, sex, religion, or national origin. Employees are expected to successfully complete a background check, underscoring the company's dedication to safety and trustworthiness.

The role offered is that of a Valet Attendant, designed to offer exceptional client-facing supp... Show More

Job Requirements

  • Must be at least 19 years of age
  • must have 3 years of driving experience
  • must possess a valid driver’s license with no accidents or 2-point driving infractions in the last 5 years
  • fluent in English with excellent verbal and written communication skills
  • high school diploma or equivalent preferred
  • some customer service or public relations experience
  • possess enthusiasm for delivering exceptional customer service
  • have reliable means of transportation to work
  • ability to accommodate flexible work schedule
  • ability to multi-task
  • ability to perform basic math
  • possess a cell phone and email account
  • punctual
  • good attendance record

Job Qualifications

  • Must be at least 19 years of age
  • must have 3 years of driving experience
  • must possess a valid driver’s license with no accidents or 2-point driving infractions in the last 5 years
  • fluent in English with excellent verbal and written communication skills
  • high school diploma or equivalent preferred
  • some customer service or public relations experience or equivalent combination of education and experience
  • possess enthusiasm for delivering exceptional customer service
  • ability to communicate positively with co-workers, customers, and vendors
  • work effectively on a team and independently to resolve customer issues
  • assist in maintaining station operations
  • maintain EV and vehicle driving operations
  • recommend procedures that increase efficiency and maximize throughput for charging
  • provide hands-on EV training as needed
  • accommodate a flexible work schedule including different times and locations
  • ability to multi-task in a fast-paced environment
  • ability to report data and execute duties with minimal direction
  • ability to add, subtract, multiply, and divide

Job Duties

  • Comply with all company policies and procedures
  • assist in maintaining station operations
  • update valet and EV charging logs
  • maintain a clean and orderly work environment including relief of car backlog
  • acknowledge and greet all incoming customers in a friendly, welcoming manner
  • perform outdoor concierge/customer service duties as requested
  • anticipate and facilitate customer needs such as requesting their car, opening doors, assisting with wheelchairs and luggage, holding umbrellas, providing directions, directing traffic
  • tactfully manage difficult or emotional customer situations
  • safely perform valet parking and EV services including parking, retrieving, and delivering vehicles and managing EV charging stations
  • operate customer and company vehicles in accordance with traffic regulations and company policies
  • perform hourly and daily key audits including key transfers
  • manage cash, valet tickets, ticketless technology systems, keys and equipment per company policy
  • assist in completing hourly and daily activity logs
  • safely operate, ride, rebalance, and secure bicycles for customers
  • maintain a professional appearance and courteous demeanor at all times
  • show respect and sensitivity for cultural differences and promote a harassment-free environment
  • have working knowledge of account-specific details
  • be flexible with work shifts and hours to service peak volume periods and emergency situations
  • perform other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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