
Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Exact $19.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Flexible Schedule
Employee Discounts
Career development opportunities
Payment for overtime
Job Description
All About Parking Inc. is a reputable company committed to providing excellent parking and transportation services. Based in Palo Alto, CA, this company stands out as a leader in the valet parking and electric vehicle (EV) management industry. The business embraces inclusivity and equal opportunity employment practices, ensuring a discrimination-free environment that supports diverse talents regardless of race, creed, color, age, sex, religion, or national origin. Employees are expected to successfully complete a background check, underscoring the company's dedication to safety and trustworthiness.
The role offered is that of a Valet Attendant, designed to offer exceptional client-facing supp... Show More
The role offered is that of a Valet Attendant, designed to offer exceptional client-facing supp... Show More
Job Requirements
- Must be at least 19 years of age
- must have 3 years of driving experience
- must possess a valid driver’s license with no accidents or 2-point driving infractions in the last 5 years
- fluent in English with excellent verbal and written communication skills
- high school diploma or equivalent preferred
- some customer service or public relations experience
- possess enthusiasm for delivering exceptional customer service
- have reliable means of transportation to work
- ability to accommodate flexible work schedule
- ability to multi-task
- ability to perform basic math
- possess a cell phone and email account
- punctual
- good attendance record
Job Qualifications
- Must be at least 19 years of age
- must have 3 years of driving experience
- must possess a valid driver’s license with no accidents or 2-point driving infractions in the last 5 years
- fluent in English with excellent verbal and written communication skills
- high school diploma or equivalent preferred
- some customer service or public relations experience or equivalent combination of education and experience
- possess enthusiasm for delivering exceptional customer service
- ability to communicate positively with co-workers, customers, and vendors
- work effectively on a team and independently to resolve customer issues
- assist in maintaining station operations
- maintain EV and vehicle driving operations
- recommend procedures that increase efficiency and maximize throughput for charging
- provide hands-on EV training as needed
- accommodate a flexible work schedule including different times and locations
- ability to multi-task in a fast-paced environment
- ability to report data and execute duties with minimal direction
- ability to add, subtract, multiply, and divide
Job Duties
- Comply with all company policies and procedures
- assist in maintaining station operations
- update valet and EV charging logs
- maintain a clean and orderly work environment including relief of car backlog
- acknowledge and greet all incoming customers in a friendly, welcoming manner
- perform outdoor concierge/customer service duties as requested
- anticipate and facilitate customer needs such as requesting their car, opening doors, assisting with wheelchairs and luggage, holding umbrellas, providing directions, directing traffic
- tactfully manage difficult or emotional customer situations
- safely perform valet parking and EV services including parking, retrieving, and delivering vehicles and managing EV charging stations
- operate customer and company vehicles in accordance with traffic regulations and company policies
- perform hourly and daily key audits including key transfers
- manage cash, valet tickets, ticketless technology systems, keys and equipment per company policy
- assist in completing hourly and daily activity logs
- safely operate, ride, rebalance, and secure bicycles for customers
- maintain a professional appearance and courteous demeanor at all times
- show respect and sensitivity for cultural differences and promote a harassment-free environment
- have working knowledge of account-specific details
- be flexible with work shifts and hours to service peak volume periods and emergency situations
- perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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