
Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Exact $19.00
Work Schedule
Flexible
Benefits
Health Insurance
Paid Time Off
Flexible Schedule
employee training
Professional Development
Employee Discounts
Retirement Plan
Job Description
All About Parking Inc. is a dedicated company specializing in parking and transportation services, known for maintaining high standards in customer service and operational efficiency. Located in San Carlos, CA, the company operates within the transportation and parking industry, providing comprehensive valet and electric vehicle (EV) parking services to its customers. With a commitment to equal employment opportunity and a nondiscriminatory workplace, the company values integrity, professionalism, and a welcoming environment for both employees and clients. This ethos sets the foundation for the quality and reliability that All About Parking Inc. is recognized for across its service locations.
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Job Requirements
- At least 19 years of age
- Three years driving experience
- Valid drivers license with no accidents or 2-point infractions in 5 years
- Fluent English proficiency
- High school diploma or equivalent preferred
- Customer service or public relations experience preferred
- Able to deliver excellent customer service
- Positive communication skills with coworkers, customers, and vendors
- Capable of working independently and on a team
- Knowledge of station operations
- Ability to maintain EV and vehicle driving operations
- Able to recommend operational improvements
- Ability to provide EV training
- Flexible with work schedules
- Ability to multi-task
- Ability to report data independently
- Basic math competency
- Possess a cell phone and email
- Reliable transportation to work
Job Qualifications
- Must be at least 19 years of age
- Must have 3 years of driving experience
- Must possess a valid drivers license with no accidents or 2-point driving infractions in the last 5 years
- Fluent in English with excellent verbal and written communication skills
- High school diploma or equivalent preferred
- Some customer service or public relations experience or equivalent combination of education and experience
- Enthusiasm for delivering exceptional customer service
- Ability to communicate positively with coworkers, customers, and vendors
- Able to work effectively both independently and as part of a team
- Knowledge of station operations
- Ability to maintain EV operations
- Experience with vehicle driving operations
- Ability to recommend procedures to increase efficiency and maximize throughput for EV charging
- Ability to provide hands-on EV training
- Ability to adapt to flexible work schedules
- Ability to multi-task in a fast-paced environment
- Ability to report data and execute duties with minimal direction
- Basic math skills including addition, subtraction, multiplication, and division
- Must possess a cell phone and email account and reliable transportation to work
Job Duties
- Comply with all company policies and procedures
- Assist in maintaining station operations
- Update valet and EV charging logs
- Maintain a clean and orderly work environment including relief of car backlog
- Acknowledge and greet all incoming customers in a friendly, welcoming manner
- Perform outdoor concierge and customer service duties as requested
- Anticipate and facilitate customer needs such as requesting their car, opening car doors, assistance with wheelchairs, luggage, holding umbrellas, providing directions, and directing traffic
- Manage difficult or emotional customer situations tactfully
- Safely perform valet parking and EV services including parking, retrieving and delivering customer vehicles and management of EV charging stations
- Operate customer and company vehicles safely in accordance with traffic regulations, laws and company policies
- Perform hourly and daily key audits including key transfers to customers and clients as directed
- Manage cash, valet tickets, ticketless technology systems, keys, and equipment in accordance with company policy
- Complete hourly and daily activity logs using Employee Portal or phone
- Safely operate, ride, rebalance and secure bicycles for customers
- Maintain a professional appearance and courteous demeanor at all times
- Show respect and sensitivity for cultural differences and promote a harassment-free environment
- Understand account specific details
- Be flexible with work shifts and hours to service peak volume periods, vacated shifts and other emergencies
- Perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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