
Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $24.03
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
fitness center access
Job Description
Encore Boston Harbor is a premier gaming and hospitality destination located in Everett, Massachusetts, prominently situated on the Mystic River and boasting a scenic connection to Boston Harbor. This expansive resort covers 210,000 square feet of gaming space featuring more than 3,000 slot machines and 240 table games, offering guests an unparalleled gaming experience. Beyond gaming, the resort offers 671 spacious hotel rooms designed to provide luxury and comfort, a spa and salon, a fitness center, and multiple specialty retail shops. Guests searching for exceptional dining experiences can choose from 15 different dining and lounge venues, ranging from casual dining... Show More
Job Requirements
- 21 years of age or above
- Must obtain and maintain registration or license issued by the Massachusetts Gaming Commission
- Must have a Massachusetts driver’s license
- Ability to perform physical activities including standing, walking, sitting, reaching, climbing, balancing, stooping, stretching, bending, kneeling, crouching, or crawling
- Ability to lift or maneuver at least 50 pounds
- Ability to work varying schedules reflecting business needs
- Ability to work in outdoor conditions including varying weather and noise levels
- Must follow all safety and personal protection equipment protocols
- Ability to interact professionally with guests and employees
Job Qualifications
- High school degree or equivalent preferred
- Culinary arts, hospitality, or related education or experience preferred
- Minimum 3 years of experience preferred
- Knowledge of Microsoft Office a plus
- Outstanding organizational and interpersonal skills
- Excellent attention to detail
- Ability to read, analyze, and interpret policy and procedure manuals
- Conversational English required, second language a plus
- Ability to write instructions and present information
- Basic mathematical ability including computations and report interpretation
Job Duties
- Ensure all Encore Boston Harbor core values and property and department standards are implemented and applied
- Participate in short-and long-term departmental goals, objectives, policies, and operating procedures
- Monitor and evaluate operational effectiveness and implement improvements
- Follow internal policies, federal and state laws, regulations, and property-wide controls
- Provide a maximum level of property-wide service and guest satisfaction
- Follow company security and vehicle validation procedures
- Operate and park automatic and stick shift vehicles
- Handle cash transactions according to procedures
- Maintain safety standards within the department and company
- Keep informed of industry developments through continuing education and training
- Perform any other job-related duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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