Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $24.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
performance bonuses
Job Description
Encore Boston Harbor is a premier luxury resort and casino located on the Mystic River in Everett, Massachusetts. This stunning establishment offers a vast 210,000 square-foot gaming space, featuring over 3,000 slot machines and 240 table games, providing an unparalleled entertainment experience. Connected to Boston Harbor, Encore Boston Harbor is a major destination for gaming, lodging, and leisure activities. The property includes 671 spacious hotel rooms, a luxurious spa, salon and fitness center, specialty retail shops, and 15 diverse dining and lounge venues catering to a variety of tastes. Additionally, it boasts more than 50,000 square feet of elegant ballroom... Show More
Job Requirements
- 21 years of age or above
- must obtain and maintain registration or license issued by the Massachusetts Gaming Commission
- must have a Massachusetts driver's license
- able to perform ingress and egress vehicle operations
- high school diploma or equivalent preferred
- experience in hospitality or related field preferred
- strong communication skills
- physical ability to lift or maneuver at least 50 pounds
- able to work in varying weather conditions
- willing to work varying schedules
- able to follow company safety and security procedures
Job Qualifications
- High school degree or equivalent preferred
- culinary arts, hospitality or related education or experience preferred
- minimum 3 years of experience preferred
- knowledge of Microsoft Office a plus
- outstanding organizational and interpersonal skills
- excellent attention to detail
- ability to read, analyze, and interpret documents such as policy and procedure manuals
- ability to respond to common inquiries from employees or guests
- conversational English required
- second language a plus
- ability to write instructions
- ability to present information
- ability to compute basic mathematical calculations
- ability to decipher various reports and maintain reports upon request
Job Duties
- Ensures all Encore Boston Harbor core values and property and department standards are implemented and applied
- participates in short-and long-term departmental goals, objectives, policies, and operating procedures
- monitors and evaluates operational effectiveness
- effects changes required for improvement
- identifies key drivers of success
- actively contributes to departmental performance, and the accuracy, confidentiality, and thoroughness of departmental policies and procedures
- records and reports
- follows all applicable internal policies, federal and state laws, rules, regulations and property-wide controls
- delivers and maintains a maximum level of property-wide service and satisfaction
- contributes to company-wide communication and best practices
- keeps informed of all new developments within the department
- balances multiple priorities simultaneously and meets deadlines in stressful and high-pressure situations
- follows all company security and validation procedures to ensure only authorized individuals or owners can access vehicles
- follows the ingress and egress processes designed for the property
- operates and parks both automatic and stick shift vehicles
- follows all cash handling procedures
- works with safety as a priority and follows department and company safety standards
- maintains relevant knowledge of industry through continuing education and training
- performs any other job-related duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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