Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $18.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Employee wellness programs
Career development opportunities
Job Description
Kimpton Hotels is a renowned boutique hotel brand known for its heartfelt hospitality and unique approach to guest experiences. Founded in San Francisco in 1981 by Bill Kimpton, the company was established to challenge the impersonal and generic hospitality of traditional hotels. Instead, Kimpton Hotels emphasizes genuine human connections, creativity, and self-leadership among its staff to create memorable experiences for guests and employees alike. With a commitment to diversity and inclusivity, the company fosters a vibrant and empowering work environment where employees can be their authentic selves and thrive. Kimpton's culture embodies an entrepreneurial spirit and zest for life, making... Show More
Job Requirements
- High school diploma preferred
- One year of experience in customer service or a similar role
- Basic writing skills
- Professional communication skills
- Clean driving record
- Flexible schedule, able to work evenings, weekends, and holidays
Job Qualifications
- High school diploma preferred
- One year of experience in customer service or a similar role
- Basic writing skills
- Professional communication skills
- Clean driving record
- Ability to work flexible schedule including evenings, weekends, and holidays
Job Duties
- Greet all guests upon arrival
- Assist guests with luggage to their rooms promptly when checking in and upon checking out
- Hail taxicabs and answer questions
- Provide the guest with general hotel information once in guest room
- Assist guests by taking luggage to the curb to meet their transportation
- Remove trash, papers, cans, bottles, cups, etc. in lobby area between housekeeping runs
- Provide guests with general questions and assistance when Concierge is not available
- Be knowledgeable of the community and area to provide information on special events including sporting, theater, movies, entertainment, and restaurants
- Submit all lost and found articles accompanied by a report
- Function as a doorperson as needed
- Deliver faxes, messages, packages, flowers, wine, and other items to guests in their rooms
- Ensure that the "white zone" is kept free and clear for guest arrival and in case of an emergency
- Notify guests by telephone of delivery of automobiles, packages, or arrival of visitors
- Take on responsibilities outside this job post as needed due to the dynamic nature of the workplace
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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