Job Overview
Employment Type
Full-time
Hourly
Compensation
Type:
Hourly
Rate:
Exact $18.00
Work Schedule
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
Diversity and inclusion initiatives
Job Description
The Ritz-Carlton New Orleans is an esteemed luxury hotel located at 921 Canal St, New Orleans, Louisiana. As part of the renowned Ritz-Carlton brand under Marriott International, it represents the pinnacle of luxury in the hospitality industry. The hotel is committed to delivering exceptional guest experiences that are unique, memorable, and personalized. With a legacy of excellence, The Ritz-Carlton is known worldwide for its refined service standards, elegant accommodations, and attention to detail, making it a premier destination for discerning travelers seeking comfort and sophistication.
The position open is for a Full-Time Overnight Guest Experience Specialist. This role is a n... Show More
The position open is for a Full-Time Overnight Guest Experience Specialist. This role is a n... Show More
Job Requirements
- high school diploma or equivalent
- no prior relevant work experience required
- no supervisory experience required
- ability to work overnight shifts
- physical stamina for standing and walking
- ability to handle light lifting
- adherence to company policies and procedures
- commitment to professional conduct and confidentiality
Job Qualifications
- high school diploma or general educational development (GED) certificate
- strong communication and interpersonal skills
- ability to work overnight shifts
- proactive and guest-focused mindset
- physical ability to stand, sit, and walk for long periods
- ability to perform light lifting of objects under 10 pounds
- commitment to upholding professional appearance and company standards
Job Duties
- ensure seamless guest check-in and check-out processes
- proactively offer a wide range of services to guests
- respond promptly to guest requests
- complete necessary operational reports
- provide information on local events and attractions
- maintain high standards of guest service according to the Ritz-Carlton Gold Standards
- follow company procedures to ensure safety and confidentiality
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Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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