Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $18.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
wellness programs
Job Description
Encore Boston Harbor is a premier destination located on the Mystic River in Everett, Massachusetts, offering an extensive array of entertainment, dining, and hospitality services. With 210,000 square feet of gaming space that includes over 3,000 slot machines and 240 table games, Encore Boston Harbor is recognized as one of the leading casino resorts in the region. The property boasts 671 spacious hotel rooms, a luxurious spa, a salon, a fitness center, specialty retail shops, and 15 diverse dining and lounge venues. Additionally, the resort features more than 50,000 square feet of ballroom and meeting spaces, designed to accommodate a... Show More
Job Requirements
- Must be 21 years of age or above
- must obtain and maintain registration or license issued by the Massachusetts Gaming Commission
- valid Massachusetts driver’s license
- ability to read, analyze, and interpret policy and procedure manuals
- ability to respond to inquiries from employees or guests
- ability to perform moderate physical activities including lifting or maneuvering at least 50 pounds
- ability to stand, walk, sit, climb, balance, stoop, stretch, bend, kneel, crouch, or crawl
- ability to work varying schedules including outdoors in diverse weather conditions
- must follow all safety protocols and company standards
- ability to work under moderate to loud noise levels
- must interact professionally with guests and team members
Job Qualifications
- High school degree or equivalent preferred
- culinary arts, hospitality, or related education or experience preferred
- minimum 3 years of experience preferred
- knowledge of Microsoft Office a plus
- outstanding organizational and interpersonal skills
- excellent attention to detail
- ability to read, analyze, and interpret documents
- conversational English required, second language a plus
- ability to write instructions and present information
- ability to compute basic mathematical calculations
- ability to decipher and maintain reports
- valid Massachusetts driver’s license
- ability to operate both automatic and manual transmission vehicles
Job Duties
- Ensure all Encore Boston Harbor core values and property and department standards are applied
- participate in setting and achieving departmental goals, policies, and procedures
- monitor operational effectiveness and recommend improvements
- maintain confidentiality and accuracy of departmental policies and records
- enforce company, federal, and state policies and property-wide controls
- deliver superior service and guest satisfaction
- contribute to company-wide communication and best practices
- stay informed of developments within the department
- balance multiple priorities and meet deadlines in high-stress situations
- follow company security and vehicle validation procedures
- adhere to ingress and egress processes
- operate and park vehicles including those with stick shift
- follow cash handling procedures
- prioritize safety and adhere to safety standards
- maintain industry knowledge through education and training
- perform other job-related duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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