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Omni Hotels & Resorts

Valet Attendant On-Call

Job Overview

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Employment Type

Hourly
Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Exact $21.00
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
401(k) retirement plan
Career development opportunities

Job Description

Omni Los Angeles Hotel, a prestigious four-diamond establishment located in downtown Los Angeles' cultural district, is an exceptional workplace that combines luxury hospitality with a vibrant urban atmosphere. Nestled adjacent to world-renowned landmarks such as the Walt Disney Concert Hall, Dorothy Chandler Pavilion, and the Museum of Contemporary Art (MOCA), this hotel offers both guests and associates an immersive experience in one of the most dynamic cities in the world. Consistently ranked #1 by Trip Advisor as the best downtown hotel in Los Angeles, Omni Los Angeles prides itself on its unwavering commitment to delivering outstanding customer service and maintaining... Show More

Job Requirements

  • Valid state driver’s license meeting DMV requirements
  • Licensed driver for previous 24 months
  • Safe driving record
  • Flexible shift hours including days, evenings, weekends, and holidays
  • Ability to stand, walk, and run intermittently outdoors for approximately seven plus hours per shift
  • Ability to lift a standard piece of luggage weighing 25 to 50 pounds
  • Must be over 21 years of age

Job Qualifications

  • Outgoing and enthusiastic personality
  • Superior customer service skills
  • Ability to communicate effectively in the English language
  • Basic math skills
  • Knowledge of surrounding city area and attractions
  • Excellent driving skills with the ability to operate both automatic and standard transmission equipped vehicles
  • Licensed driver for previous 24 months
  • Safe driving record
  • Must be over 21 years of age

Job Duties

  • Provide a welcoming environment and efficient valet services in accordance with guest expectations and established performance standards
  • Maintain a professional personal and uniform appearance in accordance with Omni Hotels standards
  • Demonstrate a guest-driven service style in all interactions
  • Consistently model the company core values and service standards
  • Anticipate guest needs wherever possible and exhibit a sincere desire to meet or exceed them
  • Speak professionally and graciously, smile, and maintain eye contact
  • Possess thorough knowledge of the hotel’s services, outlets and daily functions/events to proactively guide and inform guests and visitors
  • Possess thorough knowledge of the events, attractions, etc. in the surrounding city area and provide information and directions as requested
  • Respond to all guest/visitor inquiries and resolve service discrepancies accordingly

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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