Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $7.00 - $10.00
Benefits
Health benefits - Medical, vision and dental insurance upon eligibility
401K upon eligibility
Supplemental Insurance - Life insurance and critical illness
Bonus opportunities
internal leadership development program
Continuous nationwide growth opportunities
Paid Time Off
Paid training
tuition assistance through Bellevue University - Up to $5,250 per year
Nationwide discounts through Perks at Work
Military Friendly employer
Job Description
Parking Management Company (PMC) is a nationally recognized leader in hospitality-focused parking services, headquartered in Nashville, Tennessee. Serving a broad range of industries—including hotels, resorts, healthcare facilities, and event venues—PMC specializes in providing superior valet and self-parking management, shuttle services, event parking, and porter/bell services. Known for its commitment to excellence and a guest-first mindset, PMC prides itself on delivering seamless, high-touch service that enhances the overall hospitality experience for its partners and guests alike. With continuous nationwide growth and a strong emphasis on employee development, PMC stands as a premier employer in the parking management industry, dedicated to fostering... Show More
Job Requirements
- High school diploma or GED
- previous customer service experience preferred
- valid driver's license and reliable transportation
- acceptable motor vehicle record
- clean background check
- physical ability to stand, walk, run short distances, and lift up to 50 lbs
- ability to work in various weather conditions
- willingness to work evenings, weekends, and holidays
- professional appearance and grooming
- strong communication and customer service skills
- ability to follow safety protocols and company policies
Job Qualifications
- High school diploma or GED required
- previous customer service experience preferred
- a helpful attitude and strong customer service mindset are essential
- valid driver's license and reliable transportation are required
- must maintain an acceptable motor vehicle record (no more than 3 moving violations within 3 years)
- must successfully pass and maintain a clean background check
- deliver exceptional guest service through clear, professional communication and active listening
- create welcoming, personalized interactions that reflect company standards and enhance the guest experience
- adhere to company policies and procedures
- effectively adapt to changing environments and manage multiple responsibilities
- remain flexible and professional in the face of unexpected challenges
- follow instructions, maintain schedules, and complete tasks on time
- adhere to all safety guidelines, report unsafe conditions, and use equipment properly to ensure a safe and efficient workplace
- maintain professional appearance, including uniform and grooming standards
- must be available to work evenings, weekends, and holidays as needed
Job Duties
- Check for damage and record vehicle details on claim tickets
- safely park and retrieve vehicles, follow key handling procedures, and follow all safety guidelines
- clock in/out for shifts and breaks on time, and report tips accurately
- keep the valet area clean, organized, and presentable at all times
- handle guest concerns politely, solve problems quickly, and support a positive team environment
- arrive on time, in full uniform, and ready to work
- help with other tasks as needed to support the team and daily operations
Job Location
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