
Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Exact $16.00
Work Schedule
Flexible
Benefits
accident insurance
critical illness insurance
Hospital Indemnity insurance
Telemedicine benefits
401k retirement savings plan
Job Description
Towne Park is a leading hospitality services company that prides itself on delivering exceptional guest experiences across its various locations. The company focuses on creating smiles by providing attentive, friendly, and efficient service that positively impacts millions of patients, visitors, and guests. Towne Park emphasizes the importance of compassionate service, whether it’s easing the anxiety of a patient and their family, creating memorable experiences for guests in new cities, or fostering support among coworkers. With a strong commitment to its employees and customers, Towne Park strives to make a difference every day, ensuring a welcoming and positive environment.
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Job Requirements
- High school diploma or general education degree (GED)
- Valid driver’s license for applicable state or commutable distance
- One month related experience and/or training or equivalent combination of education and experience
- Knowledge of customer and personal service principles
- Ability to read and write standard English
- Ability to comprehend simple instructions and correspondence
- Ability to write simple correspondence
- Effective communication skills in one-on-one and small group situations
- Basic math skills including addition, subtraction, multiplication and division with American money
- Understanding of 24 hour and military time
- Ability to understand applicable rates
- Ability to operate manual transmission is highly desirable
- Ability to perform parallel parking
Job Qualifications
- High school diploma or general education degree (GED)
- Must hold a valid driver’s license for the state of employment or within a commutable distance
- One month related experience and/or training or equivalent combination of education and experience
- Knowledge of principles and processes for providing customer and personal services
- Ability to read and write standard English
- Ability to read and comprehend simple instructions, short correspondence and memos
- Ability to write simple correspondence
- Ability to effectively present information in one-on-one and small group situations
- Ability to add and subtract three digit numbers and to multiply and divide with 10's and 100's
- Ability to perform calculations using units of American money
- Ability to understand 24 hour and military time systems
- Ability to understand rates applicable to time passed
- Ability to operate a manual transmission is highly desirable
- Ability to perform parallel parking
Job Duties
- Maintain pleasant, friendly and professional demeanor with all guests, co-workers and clients
- Acknowledge and greet guests within five feet using professional and friendly demeanor
- Use guest last names during interactions
- Park and retrieve vehicles while driving slowly and cautiously
- Assist guests with bell services and luggage storage
- Open all vehicle and hotel doors for guests
- Assist guests with directions, taxis, reservations and other inquiries
- Provide guests with information about outlets, meeting rooms and amenities of the facility as well as main attractions in the area
- Deliver messages, items and guest amenities as requested
- Shuttle guests to appropriate approved locations
- Explain parking rates and retrieval procedures to guests upon arrival
- Issue claim checks only after receiving vehicle keys and collect claim checks from all guests prior to issuing keys
- Complete and maintain all ticket information including key tag, guest folio, location of vehicle, damage survey and claim check receipt
- Calculate and collect revenue for vehicles when needed
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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