Job Overview
Employment Type
Temporary
Hourly
Compensation
Type:
Hourly
Rate:
Exact $16.00
Work Schedule
Day Shifts
Benefits
accident insurance
critical illness insurance
Hospital Indemnity insurance
Telemedicine benefits
401k retirement savings plan
Job Description
Towne Park is a reputable hospitality services company known for delivering exceptional experiences that create smiles for millions of patients, visitors, and guests daily. Specializing in valet parking, guest assistance, and related services, Towne Park places a high value on customer satisfaction and service quality. With a commitment to impacting the lives of guests through compassionate and professional interactions, the company operates across many locations, providing valued services that ease anxiety, enhance convenience, and leave memorable impressions. Towne Park fosters a rewarding work environment where employees can grow their skills and contribute to meaningful moments for guests, clients, and colleagues... Show More
Job Requirements
- High school diploma or equivalent
- Valid driver’s license for the working state or commutable area
- One month of related experience or training, or equivalent education and experience
- Knowledge of customer service principles and processes
- Proficient in reading and writing in English
- Ability to comprehend simple instructions and correspondence
- Basic math skills including addition, subtraction, multiplication and division with money units
- Understanding of 24 hour and military time
- Ability to understand applicable rate systems
- Ability to safely operate a vehicle including manual transmission preferred
- Capability to perform parallel parking maneuvers
Job Qualifications
- High school diploma or general education degree (GED)
- Must hold a valid driver’s license for the state you are applying to work, or within a commutable distance from the state
- One month related experience and or training, or equivalent combination of education and experience
- Knowledge of principles and processes for providing customer and personal services
- Ability to read and write standard English language
- Ability to read and comprehend simple instructions, short correspondence and memos
- Ability to write simple correspondence
- Ability to effectively present information in one-on-one and small group situations to guests, clients and other employees of the organization
- Ability to add and subtract three digit numbers and to multiply and divide with 10's and 100's
- ability to perform these operations using units of American money
- Ability to understand 24 hour and military time systems
- Ability to understand rates applicable to time passed
- Ability to operate a manual transmission is highly desirable
- Perform parallel parking
Job Duties
- Maintain pleasant, friendly and professional demeanor with all guests, co-workers, and clients
- Acknowledge and greet guests within five feet with a professional and friendly demeanor
- Use guest last names during interactions
- Use salutation of the day and welcome guests to the location
- Practice proper Towne Park phone etiquette
- Post up in designated areas when not completing tasks
- Park and retrieve vehicles while driving slowly and cautiously
- Assist guests with bell services and luggage storage as needed
- Open all vehicle and hotel doors for guests
- Assist guests with directions, taxis, reservations and other inquiries
- Provide guests with information about outlets, meeting rooms and or amenities of the facility as well as main attractions in the area
- Deliver messages, items and or guest amenities as requested
- Shuttle guests to appropriate places that are approved by the location
- Explain parking rates and retrieval procedures to guests upon arrival
- Issue claim checks only after receiving vehicle keys and collect claim checks from all guests prior to issuing keys
- Consistently complete and maintain all ticket information including key tag, guest folio, location of vehicle, damage survey and claim check receipt from all vehicles taken into the valet system
- Consistently complete location on all key tags after parking vehicle
- Calculate and collect revenue for vehicles when needed
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
You may be also interested in:
Nearby Cities