Job Overview
Employment Type
Temporary
Hourly
Compensation
Type:
Hourly
Rate:
Exact $16.00
Work Schedule
Flexible
Benefits
accident insurance
critical illness insurance
Hospital Indemnity insurance
Telemedicine benefits
401k retirement savings plan
Job Description
Towne Park is a well-established company known for its dedicated services in the parking and hospitality industry. With a reputation built on professionalism, safety, and exceptional customer service, Towne Park operates across numerous locations providing top-tier valet and parking management solutions. The company is committed to delivering a seamless parking experience for its clients, ensuring convenience and satisfaction. Their operational ethos revolves around attention to detail, safety standards, and a customer-first approach, making them a trusted name in the parking and guest services sector.
Towne Park is currently seeking a Guest Service Associate to join their team. This ro... Show More
Towne Park is currently seeking a Guest Service Associate to join their team. This ro... Show More
Job Requirements
- Must hold a valid driver's license for the state applying to work or within a commutable distance
- High school diploma or GED
- One month related experience and/or training or equivalent combination of education and experience
- Ability to operate manual transmission is highly desirable
- Ability to perform parallel parking
- Ability to add and subtract three digit numbers and to multiply and divide with 10's and 100's
- Ability to understand 24 hour and military time systems
- Ability to understand rates applicable to time passed
Job Qualifications
- High school diploma or general education degree (GED)
- One month related experience and/or training or equivalent combination of education and experience
- Knowledge of principles and processes for providing customer and personal services
- Ability to read and write standard English language
- Ability to read and comprehend simple instructions, short correspondence and memos
- Ability to write simple correspondence
- Ability to effectively present information in one-on-one and small group situations to guests, clients and other employees
- Ability to add and subtract three digit numbers and to multiply and divide with 10's and 100's
- Ability to perform these operations using units of American money
- Ability to understand 24 hour and military time systems
- Ability to understand rates applicable to time passed
- Ability to operate a manual transmission is highly desirable
- Ability to perform parallel parking
Job Duties
- Maintain pleasant, friendly and professional demeanor with all guests, co-workers, and clients
- Acknowledge and greet guests within five feet
- Use guest last names during interactions
- Use salutation of the day and welcome guests to the location
- Practice proper Towne Park phone etiquette
- Park and retrieve vehicles while driving slowly and cautiously
- Assist guests with bell services and luggage storage as needed
- Open all vehicle and hotel doors for guests
- Assist guests with directions, taxis, reservations, and other inquiries
- Provide guests with information about outlets, meeting rooms and amenities
- Deliver messages, items and guest amenities as requested
- Shuttle guests to approved locations
- Explain parking rates and retrieval procedures to guests upon arrival
- Issue claim checks only after receiving vehicle keys and collect claim checks prior to issuing keys
- Complete and maintain all ticket information including key tag, guest folio, vehicle location, damage survey and claim check receipt
- Calculate and collect revenue for vehicles when needed
Restaurants and hotels use OysterLink to hire.
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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