Job Overview
Employment Type
Temporary
Hourly
Compensation
Type:
Hourly
Rate:
Exact $12.00
Work Schedule
Fixed Shifts
Benefits
accident insurance
critical illness insurance
Hospital Indemnity insurance
telemedicine
401k retirement savings plan
Job Description
Towne Park is a leading hospitality services company committed to creating exceptional experiences for millions of patients, visitors, and guests they serve daily. Rooted in the hospitality industry, Towne Park goes beyond traditional job roles and offers employees the opportunity to make a meaningful impact by delivering compassionate service that not only meets but exceeds customer expectations. The company prides itself on fostering environments where smiles are created through excellent service, whether it is helping reduce the anxiety of a patient and their family, providing memorable guest experiences in new cities, or supporting colleagues in their day-to-day responsibilities. Towne Park... Show More
Job Requirements
- High school diploma or equivalent
- Valid driver’s license for the state or commutable distance
- One month related experience and/or training or equivalent
- Basic knowledge of customer service principles
- Ability to read, write and comprehend English
- Ability to perform basic mathematical operations
- Capability to operate a vehicle safely, including manual transmission is desirable
- Physical ability to lift up to 100 pounds occasionally
- Ability to work outdoors in varying weather conditions
- Flexible to work 11am-7pm shift
- Ability to interact professionally with guests and colleagues
Job Qualifications
- High school diploma or general education degree (GED)
- Must hold a valid driver’s license for the state of work or within a commutable distance
- One month related experience and/or training or equivalent combination of education and experience
- Knowledge of principles and processes for providing customer and personal services
- Ability to read and write standard English
- Ability to read and comprehend simple instructions, correspondence and memos
- Ability to write simple correspondence
- Ability to effectively present information in one-on-one and small group situations
- Ability to add and subtract three digit numbers and multiply and divide with 10s and 100s using units of American money
- Ability to understand 24 hour and military time systems
- Ability to understand rates applicable to time passed
- Ability to operate a manual transmission is highly desirable
- Ability to perform parallel parking
Job Duties
- Maintain pleasant, friendly and professional demeanor with all guests, co-workers, and clients
- Acknowledge and greet guests within five feet with a professional and friendly demeanor
- Use guest last names during interactions
- Use salutation of the day and welcome guests to the location
- Practice proper Towne Park phone etiquette
- Post up in designated areas when not completing tasks
- Park and retrieve vehicles while driving slowly and cautiously
- Assist guests with bell services and luggage storage as needed
- Open all vehicle and hotel doors for guests
- Assist guests with directions, taxis, reservations and other inquiries
- Provide guests with information about outlets, meeting rooms and/or amenities of the facility
- Deliver messages, items and/or guest amenities as requested
- Shuttle guests to approved locations
- Explain parking rates and retrieval procedures
- Issue claim checks only after receiving vehicle keys
- Collect claim checks from all guests prior to issuing keys
- Complete and maintain all ticket information including key tag, guest folio, vehicle location, damage survey and claim check receipt
- Calculate and collect revenue for vehicles when needed
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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