Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $12.75 - $1.00
Benefits
Health Insurance
income protection
Free Meals
Free parking
Employee Discounts
401(k)
Paid Time Off
Job Description
MGM Resorts International is a globally recognized leader in the hospitality and entertainment industry, renowned for its world-class resorts, casinos, and entertainment venues. Located in National Harbor, Maryland, MGM Resorts offers an unparalleled guest experience by combining luxury accommodations, exceptional dining options, vibrant nightlife, and thrilling entertainment. As a dynamic and innovative company, MGM Resorts is dedicated to creating memorable moments for every guest while fostering a diverse and inclusive work environment that promotes growth and collaboration among its employees. The company prides itself on its commitment to excellence, guest satisfaction, and employee development, making it a sought-after employer in... Show More
Job Requirements
- Two years of experience in a service-related industry preferred
- Able to work varied shifts including weekends, holidays, and evenings
Job Qualifications
- Two years of experience in a service-related industry preferred
- Able to work varied shifts including weekends, holidays, and evenings
Job Duties
- Warmly greet all arriving guests at the valet entrance while providing courteous, efficient, and enthusiastic valet parking services
- Collect a vehicle claim check and retrieve the guest’s vehicle for their departure
- Accommodate guests requiring special assistance and aid
- Report issues and/or potential problems to security or immediate supervisor to avoid traffic congestion and delays at the valet entrance
- Assist in regulating the movement and flow of vehicles to avoid traffic congestion
- Answer guest questions about hotel registration, restaurants, events, activities, and attractions
- Resolve guest problems within the scope of authority, otherwise refer to the supervisor on duty
- Report all alleged thefts or missing items to the supervisor and/or hotel security for further investigation
- Assist bell persons with the movement of luggage as necessary
Job Location
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