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MGM Resorts

Valet Attendant - MGM Grand Detroit

Job Overview

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Employment Type

Hourly
Part-time
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Compensation

Type:
Hourly
Rate:
Range $15.54 - $1.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

wellness incentive programs
Health Insurance
Income protection benefits
Employee Discounts
Free Meals
Free parking
Professional development programs
volunteer opportunities

Job Description

MGM Resorts International, located in Detroit, Michigan, is a renowned hospitality and entertainment company known for its world-class resorts, casinos, and entertainment venues. With a commitment to providing exceptional guest experiences, MGM Resorts stands as a leader in the industry, offering a diverse range of opportunities for individuals passionate about delivering outstanding service and creating memorable moments for guests. The company embodies a vibrant culture where excitement, diversity, and entertainment converge, making it a premier destination for both guests and employees.

Joining MGM Resorts International means becoming part of a dynamic team that values collaboration, innovation, and exceptional custome... Show More

Job Requirements

  • High school diploma or equivalent
  • Prior experience in a customer service or valet role preferred
  • Valid driver’s license with a clean driving record
  • Ability to work flexible shifts including evenings, weekends, and holidays
  • Ability to stand and walk for extended periods
  • Strong communication and interpersonal skills
  • Physical ability to assist with luggage as needed

Job Qualifications

  • Excellent customer service skills
  • Interpersonal skills to effectively communicate with all business contacts
  • Ability to work in a fast-paced environment and remain calm under pressure
  • A valid driver's license with a clean driving record
  • Ability to operate a variety of vehicles
  • Flexibility to work any shift, including evenings, weekends, and holidays

Job Duties

  • Warmly greet all arriving guests at the valet entrance while providing courteous, efficient, and enthusiastic valet parking services
  • Collect a vehicle claim check and retrieve the guest’s vehicle for their departure
  • Accommodate guests requiring special assistance and aid
  • Report issues and/or potential problems to security or immediate supervisor to avoid traffic congestion and delays at the valet entrance
  • Assist in regulating the movement and flow of vehicles to avoid traffic congestion
  • Answer guest questions about hotel registration, restaurants, events, activities, and attractions
  • Report all alleged thefts or missing items to the supervisor and/or hotel security for further investigation
  • Assist bell persons with the movement of luggage as necessary

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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