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MGM Resorts

Valet Attendant - MGM Grand Detroit

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Range $15.54 - $1.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

wellness incentive programs
Health Insurance
Income protection benefits
Company Discounts
Free Meals
Free parking
Networking opportunities
volunteer opportunities

Job Description

MGM Resorts International is a global leader in the hospitality and entertainment industry, renowned for creating unforgettable experiences for guests around the world. With a wide portfolio of world-class resorts, casinos, and entertainment venues, MGM Resorts is committed to delivering outstanding customer service and innovative entertainment. Located in Detroit, Michigan, one of the vibrant cities in the U.S., MGM Resorts offers a dynamic and exciting work environment where diversity, inclusion, and creativity are highly valued. The company’s commitment to excellence is reflected in its approach to both guest experiences and employee development, making it an attractive destination for individuals seeking... Show More

Job Requirements

  • High school diploma or equivalent
  • Previous experience in valet parking or customer service preferred
  • Ability to stand and walk for extended periods
  • Strong communication skills
  • Valid driver’s license with a clean driving record
  • Ability to operate various types of vehicles
  • Availability to work flexible hours including evenings, weekends, and holidays

Job Qualifications

  • Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts
  • Ability to work in a fast-paced environment and remain calm under pressure
  • A valid driver’s license with a clean driving record
  • Ability to operate a variety of vehicles
  • Flexibility to work any shift, including evenings, weekends, and holidays

Job Duties

  • Warmly greet all arriving guests at the valet entrance while providing courteous, efficient, and enthusiastic valet parking services
  • Collect a vehicle claim check and retrieve the guest’s vehicle for their departure
  • Accommodate guests requiring special assistance and aid
  • Report issues and/or potential problems to security or immediate supervisor to avoid traffic congestion and delays at the valet entrance
  • Assist in regulating the movement and flow of vehicles to avoid traffic congestion
  • Answer guest questions about hotel registration, restaurants, events, activities, and attractions
  • Report all alleged thefts or missing items to the supervisor and/or hotel security for further investigation
  • Assist bell persons with the movement of luggage as necessary

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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