Job Overview
Employment Type
Temporary
Compensation
Type:
Hourly
Rate:
Range $16.00 - $20.00
Work Schedule
Standard Hours
Day Shifts
Benefits
accident insurance
critical illness insurance
Hospital Indemnity insurance
Telemedicine benefits
401k retirement savings plan
Job Description
Towne Park is a leading hospitality services company dedicated to delivering exceptional experiences that create smiles for millions of patients, visitors, and guests daily. As a recognized provider of parking and guest services, Towne Park prides itself on fostering a work environment where employees are valued and the impact of their service is deeply felt. The company focuses on compassionate, attentive service whether easing the anxiety of patients and their families, providing a welcoming atmosphere for guests in new cities, or supporting fellow team members. As part of Towne Park, employees are empowered to make a real difference every day,... Show More
Job Requirements
- High school diploma or general education degree (GED)
- Valid driver’s license for the state you are applying to work or within commutable distance
- At least one month of related experience or training
- Ability to read and write English
- Ability to follow simple instructions and write brief correspondence
- Ability to add, subtract, multiply and divide using American money units
- Ability to understand and use 24 hour and military time systems
- Ability to perform parallel parking
- Ability to safely drive vehicles slowly and cautiously
- Physical ability to lift up to 100 pounds occasionally and up to 50 pounds frequently
- Ability to work outdoors in various weather conditions
- Ability to communicate effectively with guests and team members
Job Qualifications
- High school diploma or general education degree (GED)
- Must hold a valid driver’s license for the state you are applying to work, or within a commutable distance from the state you are applying to work (as applicable)
- One (1) month related experience and/or training
- OR equivalent combination of education and experience
- Knowledge of principles and processes for providing customer and personal services
- Ability to read and write standard English language
- Ability to read and comprehend simple instructions, short correspondence and memos
- Ability to write simple correspondence
- Ability to effectively present information in one-on-one and small group situations to guests, clients and other employees of the organization
- Ability to add and subtract three digit numbers and to multiply and divide with 10’s and 100’s
- Ability to perform these operations using units of American money
- Ability to understand 24 hour and military time systems
- Ability to understand rates applicable to time passed
- Ability to operate a manual transmission is highly desirable
- Perform parallel parking
Job Duties
- Maintain pleasant, friendly and professional demeanor with all guests, co-workers, and clients
- Acknowledge and greet guests within five feet with a professional and friendly demeanor
- Use guest last names during interactions
- Use salutation of the day and welcome guests to the location
- Practice proper Towne Park phone etiquette
- Post up in designated areas when not completing tasks
- Park and retrieve vehicles while driving slowly and cautiously
- Assist guests with bell services and luggage storage as needed
- Open all vehicle and hotel doors for guests
- Assist guests with directions, taxis, reservations and other inquiries
- Provide guests with information about outlets, meeting rooms and/or amenities of the facility as well as main attractions in the area
- Deliver messages, items and/or guest amenities as requested
- Shuttle guests to appropriate places that are approved by the location
- Explain parking rates and retrieval procedures to guests upon arrival
- Issue claim checks only after receiving vehicle keys and collect claim checks from all guests prior to issuing keys
- Consistently complete and maintain all ticket information including key tag, guest folio, location of vehicle, damage survey and claim check receipt from all vehicles taken into the valet system
- Consistently complete location on all key tags after parking vehicle
- Calculate and collect revenue for vehicles when needed
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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