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Valet Attendant - Mandrian Oriental DC

Job Overview

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Employment Type

Temporary
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Compensation

Type:
Hourly
Rate:
Range $16.00 - $20.00
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Work Schedule

Standard Hours
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Benefits

Retirement

Job Description

Towne Park is a distinguished hospitality services company committed to creating smiles by delivering exceptional experiences to millions of patients, visitors, and guests daily. With a strong focus on compassion and customer care, Towne Park’s mission extends beyond merely providing standard services — the company strives to ease anxieties, create memorable moments, and support its team members in fostering a positive and impactful environment. Operating in areas such as parking and valet services, Towne Park plays a significant role across various facilities including hospitals, hotels, and entertainment venues, where guest satisfaction and safety are paramount. The company fosters a culture... Show More

Job Requirements

  • High school diploma or equivalent
  • Must hold a valid driver’s license for the state you are applying to work or within commutable distance
  • One month related experience and/or training or equivalent combination of education and experience
  • Ability to read and write standard English
  • Ability to perform basic arithmetic calculations
  • Ability to understand time systems and applicable rates
  • Ability to drive cautiously and perform parallel parking
  • Physical ability to lift up to 100 pounds occasionally and stand or walk for extended periods
  • Willingness to work outdoors in varying weather conditions
  • Effective communication and interpersonal skills

Job Qualifications

  • High school diploma or general education degree (GED)
  • One month related experience and/or training or equivalent combination of education and experience
  • Knowledge of principles and processes for providing customer and personal services
  • Ability to read and write standard English language
  • Ability to read and comprehend simple instructions, short correspondence and memos
  • Ability to write simple correspondence
  • Ability to effectively present information in one-on-one and small group situations
  • Ability to add and subtract three digit numbers and to multiply and divide with 10's and 100's, including using units of American money
  • Ability to understand 24 hour and military time systems
  • Ability to understand rates applicable to time passed
  • Must hold a valid driver's license for the state or within a commutable distance
  • Ability to operate a manual transmission is highly desirable
  • Ability to perform parallel parking

Job Duties

  • Maintain pleasant, friendly and professional demeanor with all guests, co-workers and clients
  • Acknowledge and greet guests within five feet using a professional and friendly demeanor
  • Use guest last names during interactions
  • Use salutation of the day and welcome guests to the location
  • Practice proper Towne Park phone etiquette
  • Post up in designated areas when not completing tasks
  • Park and retrieve vehicles while driving slowly and cautiously
  • Assist guests with bell services and luggage storage as needed
  • Open all vehicle and hotel doors for guests
  • Assist guests with directions, taxis, reservations and other inquiries
  • Provide guests with information about outlets, meeting rooms and amenities of the facility as well as main attractions in the area
  • Deliver messages, items and guest amenities as requested
  • Shuttle guests to approved places
  • Explain parking rates and retrieval procedures upon arrival
  • Issue claim checks only after receiving vehicle keys and collect claim checks before issuing keys
  • Complete and maintain all ticket information including key tag, guest folio, location of vehicle, damage survey and claim check receipt
  • Calculate and collect revenue for vehicles when needed

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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