Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Exact $15.00
Work Schedule
Standard Hours
Benefits
accident insurance
critical illness insurance
Hospital Indemnity insurance
Telemedicine benefits
401k retirement savings plan
Job Description
Towne Park is a prominent company specializing in parking and hospitality services across a variety of locations. Known for providing efficient, friendly, and professional valet and parking solutions, Towne Park is dedicated to ensuring a seamless and positive experience for guests at hotels, airports, and event venues. The company values customer service excellence and places a strong emphasis on safety, reliability, and courteous interactions. Towne Park fosters a culture that encourages teamwork, professional growth, and respect among its associates, making it a preferred employer in the parking services industry. The organization supports its employees with competitive compensation and benefits, recognizing... Show More
Job Requirements
- high school diploma or general education degree (GED)
- valid driver's license
- one (1) month related experience and/or training or equivalent combination of education and experience
- knowledge of customer and personal service principles
- ability to read and write English
- ability to comprehend simple instructions and correspondence
- ability to write simple correspondence
- effective oral communication skills
- basic math skills including addition, subtraction, multiplication and division
- understanding of time systems and rate calculations
- manual transmission operation skills preferred
- physical ability to perform parallel parking
- ability to lift up to 100 pounds occasionally
- ability to work full time with open availability Monday to Friday
- no nights or weekends
- ability to work outdoors in varying weather conditions
- willingness to travel up to 5 percent
Job Qualifications
- high school diploma or general education degree (GED)
- must hold a valid driver's license for the state you are applying to work, or within a commutable distance from the state you are applying to work (as applicable)
- one (1) month related experience and/or training or equivalent combination of education and experience
- knowledge of principles and processes for providing customer and personal services
- ability to read and write standard English language
- ability to read and comprehend simple instructions, short correspondence and memos
- ability to write simple correspondence
- ability to effectively present information in one-on-one and small group situations to guests, clients and other employees of the organization
- ability to add and subtract three digit numbers and to multiply and divide with 10's and 100's
- ability to perform these operations using units of American money
- ability to understand 24 hour and military time systems
- ability to understand rates applicable to time passed
- ability to operate a manual transmission is highly desirable
- perform parallel parking
Job Duties
- maintains pleasant, friendly and professional demeanor with all guests, co-workers, and clients
- acknowledges and greets guests within five feet with a professional and friendly demeanor
- uses guest last names during interactions
- uses salutation of the day and welcomes guests to the location
- practices proper Towne Park phone etiquette
- posts up in designated areas when not completing tasks
- parks and retrieves vehicles while driving slowly and cautiously
- assists guests with bell services and luggage storage as needed
- opens all vehicle and hotel doors for guests
- assists guests with directions, taxis, reservations and other inquiries
- provides guests with information about outlets, meeting rooms and/or amenities of the facility as well as main attractions in the area
- delivers messages, items and/or guest amenities as requested
- shuttles guests to appropriate places that are approved by the location
- explains parking rates and retrieval procedures to guests upon arrival
- issues claim checks only after receiving vehicle keys and collects claim checks from all guests prior to issuing keys
- consistently completes and maintains all ticket information including key tag, guest folio, location of vehicle, damage survey and claim check receipt from all vehicles taken into the valet system
- consistently completes location on all key tags after parking vehicle
- calculates and collects revenue for vehicles when needed
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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