Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Exact $16.00
Work Schedule
Standard Hours
Benefits
accident insurance
critical illness insurance
Hospital Indemnity insurance
Telemedicine benefits
401k retirement savings plan
Job Description
Towne Park is a leading hospitality services company dedicated to creating exceptional guest experiences across its various locations. With a strong commitment to service excellence, Towne Park plays a vital role within the hospitality industry by providing top-tier valet and guest services that enhance the overall customer journey. The company focuses on fostering a positive work culture where employees are encouraged to make meaningful impacts each day by delivering friendly, professional, and efficient service. Their mission goes beyond just providing jobs - they aim to create smiles and memorable moments for patients, visitors, guests, and colleagues alike. Towne Park values... Show More
Job Requirements
- High school diploma or equivalent
- Valid driver’s license for the state of employment or within commutable distance
- One month related experience or training
- Knowledge of customer service principles
- Ability to read, write, and comprehend simple English
- Ability to present information effectively
- Basic arithmetic skills
- Ability to understand time and rate systems
- Physical ability to lift up to 100 pounds occasionally
- Ability to work outdoors in varying weather conditions
- Availability to work Monday to Friday full-time
Job Qualifications
- High school diploma or general education degree (GED)
- Must hold a valid driver’s license for the state applied for or a commutable distance from the state
- One month related experience and/or training or equivalent combination of education and experience
- Knowledge of principles and processes for providing customer and personal services
- Ability to read and write standard English
- Ability to read and comprehend simple instructions, short correspondence and memos
- Ability to write simple correspondence
- Ability to effectively present information in one-on-one and small group situations
- Ability to perform basic arithmetic operations including addition, subtraction, multiplication, and division using units of American money
- Ability to understand 24-hour and military time systems
- Ability to understand rates applicable to time passed
- Ability to operate a manual transmission is highly desirable
- Ability to perform parallel parking
Job Duties
- Maintain pleasant, friendly and professional demeanor with all guests, co-workers, and clients
- Acknowledge and greet guests within five feet with a professional and friendly demeanor
- Use guest last names during interactions
- Use salutation of the day and welcome guests to the location
- Practice proper Towne Park phone etiquette
- Park and retrieve vehicles while driving slowly and cautiously
- Assist guests with bell services and luggage storage as needed
- Open vehicle and hotel doors for guests
- Assist guests with directions, taxis, reservations and inquiries
- Provide information about outlets, meeting rooms, amenities, and nearby attractions
- Deliver messages, items and guest amenities as requested
- Shuttle guests to approved locations
- Explain parking rates and retrieval procedures to guests upon arrival
- Issue claim checks after receiving vehicle keys and collect claim checks prior to issuing keys
- Complete and maintain all ticket information including key tags, guest folios, location of vehicles, damage surveys and claim check receipts
- Calculate and collect revenue for vehicles when needed
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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