Valet Attendant-(Lehigh Valley)

Allentown, PA, USA|Onsite

Job Overview

Employment Type

Temporary

Full-time

Compensation

Type:

Hourly

Rate:

Range $14.00 - $18.00

Work Schedule

Standard Hours

Benefits

accident insurance

critical illness insurance

Hospital Indemnity insurance

telemedicine

401k retirement savings plan

Job Description

Towne Park is a prominent hospitality services company dedicated to delivering exceptional experiences that create smiles and positive impacts for millions of people. Specializing in hospitality services related to parking and guest assistance, Towne Park operates with a commitment to compassion, professionalism, and customer satisfaction. The company serves a wide range of clients including patients, visitors, and guests in various locations. Towne Park recognizes that every interaction is an opportunity to brighten someone’s day, whether by easing anxiety for hospital patients and their families or creating memorable experiences for visitors in new cities. The environment is dynamic and fulfilling, encouraging... Show More

Job Requirements

High school diploma or general education degree (GED)
Valid driver’s license for the state or within commutable distance
One month related experience and/or training or equivalent combination of education and experience
Knowledge of customer and personal service principles and processes
Ability to read, write and comprehend standard English
Ability to present information effectively in small group settings
Mathematical ability including addition, subtraction, multiplication, and division with money units
Familiarity with 24 hour and military time systems
Ability to understand applicable rates for time passed
Ability to operate a manual transmission is highly desirable
Ability to perform parallel parking

Job Qualifications

High school diploma or general education degree (GED)
Must hold a valid driver’s license for the state you are applying to work or within a commutable distance from the state
One month related experience and/or training or equivalent combination of education and experience
Knowledge of principles and processes for providing customer and personal services
Ability to read and write standard English
Ability to read and comprehend simple instructions, short correspondence and memos
Ability to write simple correspondence
Ability to effectively present information in one-on-one and small group situations to guests, clients and other employees
Ability to add and subtract three digit numbers and to multiply and divide with 10’s and 100’s
Ability to perform these operations using units of American money
Ability to understand 24 hour and military time systems
Ability to understand rates applicable to time passed
Ability to operate a manual transmission is highly desirable
Perform parallel parking

Job Duties

Maintains pleasant, friendly and professional demeanor with all guests, co-workers, and clients
Acknowledges and greets guests within five feet with a professional and friendly demeanor
Uses guest last names during interactions
Uses salutation of the day and welcomes guests to the location
Practices proper Towne Park phone etiquette
Posts up in designated areas when not completing tasks
Parks and retrieves vehicles while driving slowly and cautiously
Assists guests with bell services and luggage storage as needed
Opens all vehicle and hotel doors for guests
Assists guests with directions, taxis, reservations and other inquiries
Provides guests with information about outlets, meeting rooms and amenities of the facility as well as main attractions in the area
Delivers messages, items and guest amenities as requested
Shuttles guests to appropriate places that are approved by the location
Explains parking rates and retrieval procedures to guests upon arrival
Issues claim checks only after receiving vehicle keys and collects claim checks from all guests prior to issuing keys
Consistently completes and maintains all ticket information including key tag, guest folio, location of vehicle, damage survey and claim check receipt from all vehicles taken into the valet system
Calculates and collects revenue for vehicles when needed

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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