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VCU Health

Valet Attendant Lead

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $13.75 - $18.25
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Work Schedule

Rotating Shifts
Day Shifts
Weekend Shifts
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Benefits

Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Flexible Schedule
Safe working environment

Job Description

The Valet Attendant Lead role is a key position within a professional valet service operation, typically found in upscale hotels, event venues, or luxury residential complexes. This company prides itself on delivering excellent customer service through efficient and courteous valet parking services. The establishment is dedicated to creating a seamless experience for customers by ensuring their vehicles are handled with care and professionalism from the moment they arrive until their departure. Valet services play an essential role in managing traffic flow, enhancing customer satisfaction, and elevating the overall guest experience by providing convenience and safety for attendees or residents. Show More

Job Requirements

  • Possess and maintain a valid non-restricted driver’s license
  • Have a neutral or positive driver point balance
  • Valid Virginia driver’s license with acceptable driving record for continued employment
  • Ability to lift up to 50 lbs
  • Able to work in inclement weather and on day and evening shifts
  • Availability to work some weekends for special events
  • Must possess reading and writing skills and communicate effectively in English
  • Ability to multi task and follow directions
  • Experience driving vehicles with both automatic and manual transmissions

Job Qualifications

  • High school diploma or equivalent
  • One year of customer service experience
  • Experience as a valet captain or valet lead
  • Ability to drive vehicles with automatic and manual transmissions
  • Proficient in using a PC for data entry
  • Strong communication skills in English
  • Leadership or supervisory experience preferred
  • Ability to work independently and follow directions
  • Knowledge of safety and traffic control procedures

Job Duties

  • Determine parking assignments for customers
  • Control traffic flow at valet locations
  • Inspect vehicles for damage and condition
  • Provide clear instructions to valet attendants on vehicle parking
  • Manage initial parking process efficiently
  • Interact positively with customers and team members
  • Handle multiple tasks and priorities in a fast-paced environment

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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