Job Overview
Employment Type
Temporary
Hourly
Compensation
Type:
Hourly
Rate:
Exact $19.00
Work Schedule
Fixed Shifts
Benefits
accident insurance
critical illness insurance
Hospital Indemnity insurance
telemedicine
401k retirement savings plan
Job Description
Towne Park is a reputable hospitality services company renowned for its commitment to delivering exceptional experiences to its clients, guests, and visitors. With a focus on creating smiles through thoughtful and compassionate service, Towne Park impacts the lives of millions every year, particularly in health care settings, hospitality venues, and various facilities where customer service and parking management are essential. The company prides itself on fostering a work culture where employees can make a meaningful difference and experience the rewards of helping others. Towne Park offers career opportunities that do not just represent jobs but are chances to contribute to... Show More
Job Requirements
- high school diploma or general education degree (GED)
- valid driver's license for the state of work or within commutable distance
- one month related experience or training
- knowledge of customer and personal service principles
- ability to read and write English
- ability to comprehend simple instructions
- ability to present information to guests and employees
- basic math skills including addition subtraction multiplication and division with American money
- understanding of 24 hour and military time
- understanding of applicable rates
- ability to operate manual transmission highly desirable
- ability to perform parallel parking
Job Qualifications
- high school diploma or general education degree (GED)
- must hold a valid driver's license for the state you are applying to work or within a commutable distance from the state you are applying to work as applicable
- one (1) month related experience and or training or equivalent combination of education and experience
- knowledge of principles and processes for providing customer and personal services
- ability to read and write standard English language
- ability to read and comprehend simple instructions short correspondence and memos
- ability to write simple correspondence
- ability to effectively present information in one-on-one and small group situations to guests clients and other employees of the organization
- ability to add and subtract three digit numbers and to multiply and divide with 10's and 100's
- ability to perform these operations using units of American money
- ability to understand 24 hour and military time systems
- ability to understand rates applicable to time passed
- ability to operate a manual transmission is highly desirable
- perform parallel parking
Job Duties
- maintains pleasant friendly and professional demeanor with all guests co-workers and clients
- acknowledges and greets guests within five feet with a professional and friendly demeanor
- uses guest last names during interactions
- uses salutation of the day and welcomes guests to the location
- practices proper Towne Park phone etiquette
- posts up in designated areas when not completing tasks
- parks and retrieves vehicles while driving slowly and cautiously
- assists guests with bell services and luggage storage as needed
- opens all vehicle and hotel doors for guests
- assists guests with directions taxis reservations and other inquiries
- provides guests with information about outlets meeting rooms and or amenities of the facility as well as main attractions in the area
- delivers messages items and or guest amenities as requested
- shuttles guests to appropriate places that are approved by the location
- explains parking rates and retrieval procedures to guests upon arrival
- issues claim checks only after receiving vehicle keys and collects claim checks from all guests prior to issuing keys
- consistently completes and maintains all ticket information including key tag guest folio location of vehicle damage survey and claim check receipt from all vehicles taken into the valet system
- consistently completes location on all key tags after parking vehicle
- calculates and collects revenue for vehicles when needed
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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