Job Overview
Employment Type
Temporary
Hourly
Compensation
Type:
Hourly
Rate:
Exact $19.00
Work Schedule
Rotating Shifts
Weekend Shifts
Benefits
accident insurance
critical illness insurance
Hospital Indemnity insurance
Telemedicine benefits
401k retirement savings plan
Job Description
Towne Park is a reputable hospitality services company dedicated to delivering exceptional experiences with a focus on creating lasting positive impacts on patients, visitors, and guests. Known for its commitment to service excellence, Towne Park operates primarily in the parking and valet services industry, offering professional hospitality solutions that enhance guest experiences at various venues and facilities. The company prioritizes compassionate service, aiming to ease the stress and anxiety of patients and visitors alike by ensuring smooth, courteous interactions and dependable service. Towne Park fosters a culture where employees are valued for their contributions and motivated by the opportunity to... Show More
Job Requirements
- High school diploma or equivalent
- Valid driver’s license for the applicable state or commutable distance
- One month of related experience or training
- Ability to provide courteous and friendly customer service
- Ability to handle outdoor weather conditions
- Ability to lift up to 100 pounds occasionally
- Ability to stand or sit for extended periods
- Availability to work various shifts including weekends
- Basic math and reading skills
- Ability to follow safety and operational procedures
Job Qualifications
- High school diploma or general education degree (GED)
- One month related experience and/or training or equivalent combination of education and experience
- Must hold a valid driver’s license for the state you are applying to work or within a commutable distance
- Knowledge of principles and processes for providing customer and personal services
- Ability to read and write standard English language
- Ability to read and comprehend simple instructions, short correspondence and memos
- Ability to write simple correspondence
- Ability to effectively present information in one-on-one and small group situations to guests, clients and other employees of the organization
- Ability to add and subtract three digit numbers and to multiply and divide with 10's and 100's
- Ability to perform these operations using units of American money
- Ability to understand 24 hour and military time systems
- Ability to understand rates applicable to time passed
- Ability to operate a manual transmission is highly desirable
- Ability to perform parallel parking
Job Duties
- Maintain pleasant, friendly and professional demeanor with all guests, co-workers, and clients
- Acknowledge and greet guests within five feet with a professional and friendly demeanor
- Use guest last names during interactions
- Use salutation of the day and welcome guests to the location
- Practice proper Towne Park phone etiquette
- Park and retrieve vehicles while driving slowly and cautiously
- Assist guests with bell services and luggage storage as needed
- Open all vehicle and hotel doors for guests
- Assist guests with directions, taxis, reservations and other inquiries
- Provide guests with information about outlets, meeting rooms and amenities of the facility as well as main attractions in the area
- Deliver messages, items and guest amenities as requested
- Shuttle guests to appropriate places approved by the location
- Explain parking rates and retrieval procedures to guests upon arrival
- Issue claim checks only after receiving vehicle keys and collect claim checks from all guests prior to issuing keys
- Complete and maintain all ticket information including key tag, guest folio, location of vehicle, damage survey and claim check receipt
- Calculate and collect revenue for vehicles when needed
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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