Job Overview
Employment Type
Temporary
Hourly
Compensation
Type:
Hourly
Rate:
Exact $19.00
Work Schedule
Rotating Shifts
Weekend Shifts
Benefits
accident insurance
critical illness insurance
Hospital Indemnity insurance
Telemedicine benefits
401k retirement savings plan
Job Description
Towne Park is a dedicated hospitality services company renowned for its commitment to delivering exceptional customer experiences in the parking and guest services industry. The organization plays a crucial role in accommodating millions of patients, visitors, and guests across various facilities by ensuring smooth and welcoming interactions throughout their stay or visit. Towne Park’s core mission is to create smiles by providing compassionate, attentive, and friendly service that eases the anxiety of patients and their families, enhances the experience of visitors in new cities, and supports colleagues and clients alike. Their focus on service excellence turns everyday interactions into positive,... Show More
Job Requirements
- High school diploma or general education degree (GED)
- Valid driver’s license for the state or commutable distance
- One month related experience and/or training or equivalent education
- Knowledge of customer and personal service principles and processes
- Ability to read and write English
- Ability to comprehend instructions and correspondence
- Ability to write simple correspondence
- Ability to present information effectively
- Ability to perform basic arithmetic
- Ability to understand 24 hour and military time
- Ability to operate manual transmission preferred
- Ability to perform parallel parking
Job Qualifications
- High school diploma or general education degree (GED)
- Must hold a valid driver’s license for the state or within commutable distance
- One (1) month related experience and/or training or equivalent combination of education and experience
- Knowledge of principles and processes for providing customer and personal services
- Ability to read and write standard English
- Ability to comprehend instructions, correspondence and memos
- Ability to write simple correspondence
- Ability to present information effectively in one-on-one and small group situations
- Ability to perform basic arithmetic including addition, subtraction, multiplication and division
- Ability to understand 24 hour and military time systems
- Ability to understand rates applicable to time passed
- Ability to operate a manual transmission is highly desirable
- Ability to perform parallel parking
Job Duties
- Maintain pleasant, friendly and professional demeanor with all guests, co-workers, and clients
- Acknowledge and greet guests within five feet using last names
- Use salutation of the day and welcome guests
- Practice proper Towne Park phone etiquette
- Post up in designated areas when not completing tasks
- Park and retrieve vehicles carefully and cautiously
- Assist guests with bell services and luggage storage
- Open vehicle and hotel doors for guests
- Assist guests with directions, taxis, reservations and other inquiries
- Provide information about outlets, meeting rooms, amenities and local attractions
- Deliver messages, items and guest amenities as requested
- Shuttle guests to approved locations
- Explain parking rates and retrieval procedures
- Issue claim checks after receiving vehicle keys and collect claim checks before issuing keys
- Complete and maintain all ticket information accurately
- Calculate and collect revenue for vehicles when needed
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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