Job Overview
Employment Type
Temporary
Hourly
Compensation
Type:
Hourly
Rate:
Exact $16.00
Work Schedule
Rotating Shifts
Weekend Shifts
Benefits
accident insurance
critical illness insurance
Hospital Indemnity insurance
Telemedicine benefits
401k retirement savings plan
Job Description
Towne Park is a reputable hospitality services company dedicated to delivering exceptional experiences to every guest, patient, and visitor it serves. With a strong commitment to customer service, Towne Park excels in providing solutions that not only meet but exceed expectations, creating smiles and memorable moments for millions annually. The company operates with a culture rooted in compassion, understanding, and professionalism, fostering a workplace where employees feel valued and empowered to make meaningful differences in people’s lives. Towne Park’s service extends beyond providing basic parking solutions; it encompasses creating a caring environment that enhances the overall experience of guests. Towne... Show More
Job Requirements
- High school diploma or general education degree (GED)
- must hold a valid driver’s license for the state you are applying to work or within a commutable distance
- one month related experience and/or training or equivalent combination of education and experience
- knowledge of principles and processes for providing customer and personal services
- ability to read and write standard English language
- ability to read and comprehend simple instructions, short correspondence and memos
- ability to write simple correspondence
- ability to effectively present information in one-on-one and small group situations to guests, clients and other employees of the organization
- ability to add and subtract three digit numbers and to multiply and divide with 10’s and 100’s
- ability to perform these operations using units of American money
- ability to understand 24 hour and military time systems
- ability to understand rates applicable to time passed
- ability to operate a manual transmission is highly desirable
- perform parallel parking
Job Qualifications
- High school diploma or general education degree (GED)
- must hold a valid driver’s license for the state you are applying to work or within a commutable distance
- one month related experience and/or training or equivalent combination of education and experience
- knowledge of principles and processes for providing customer and personal services
- ability to read and write standard English language
- ability to read and comprehend simple instructions, short correspondence and memos
- ability to write simple correspondence
- ability to effectively present information in one-on-one and small group situations to guests, clients and other employees of the organization
- ability to add and subtract three digit numbers and to multiply and divide with 10’s and 100’s
- ability to perform these operations using units of American money
- ability to understand 24 hour and military time systems
- ability to understand rates applicable to time passed
- ability to operate a manual transmission is highly desirable
- perform parallel parking
Job Duties
- Maintain pleasant, friendly and professional demeanor with all guests, co-workers, and clients
- acknowledge and greet guests within five feet with a professional and friendly demeanor
- use guest last names during interactions
- use salutation of the day and welcome guests to the location
- practice proper Towne Park phone etiquette
- park and retrieve vehicles while driving slowly and cautiously
- assist guests with bell services and luggage storage as needed
- open all vehicle and hotel doors for guests
- assist guests with directions, taxis, reservations and other inquiries
- provide guests with information about outlets, meeting rooms and/or amenities of the facility as well as main attractions in the area
- deliver messages, items and/or guest amenities as requested
- shuttle guests to appropriate places that are approved by the location
- explain parking rates and retrieval procedures to guests upon arrival
- issue claim checks only after receiving vehicle keys and collect claim checks from all guests prior to issuing keys
- complete and maintain all ticket information including key tag, guest folio, location of vehicle, damage survey and claim check receipt from all vehicles taken into the valet system
- calculate and collect revenue for vehicles when needed
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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