Job Overview
Employment Type
Temporary
Hourly
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Exact $13.00
Work Schedule
Rotating Shifts
Day Shifts
Benefits
accident insurance
critical illness insurance
Hospital Indemnity insurance
Telemedicine benefits
401k Retirement Plan
Job Description
Towne Park is a distinguished hospitality services company committed to making a positive impact every day by delivering exceptional experiences to millions of patients, visitors, and guests. Known for its compassionate approach, Towne Park aims to ease anxieties and create memorable moments through attentive and friendly service. As a leader in the hospitality industry, Towne Park offers various career opportunities that allow employees to contribute meaningfully while growing professionally in a supportive environment. Employee satisfaction and customer happiness are at the core of Towne Park’s mission, making it a workplace where smiles are created and valued. The establishment prides itself... Show More
Job Requirements
- High school diploma or equivalent
- Valid driver’s license for the state or commutable distance
- One month related experience or equivalent education and experience
- Knowledge of customer and personal service principles
- Ability to read, write, and comprehend English
- Ability to perform basic math operations
- Understanding of time systems and rate calculations
- Ability to operate a manual transmission
- Physical ability to lift up to 100 pounds occasionally
- Ability to work outdoors in varying weather conditions
Job Qualifications
- High school diploma or general education degree (GED)
- Must hold a valid driver’s license for the state you are applying to work, or within a commutable distance from the state you are applying to work
- One (1) month related experience and/or training or equivalent combination of education and experience
- Knowledge of principles and processes for providing customer and personal services
- Ability to read and write standard English language
- Ability to read and comprehend simple instructions, short correspondence and memos
- Ability to write simple correspondence
- Ability to effectively present information in one-on-one and small group situations to guests, clients and other employees
- Ability to add and subtract three digit numbers and to multiply and divide with 10's and 100's
- Ability to perform these operations using units of American money
- Ability to understand 24 hour and military time systems
- Ability to understand rates applicable to time passed
- Ability to operate a manual transmission is highly desirable
- Perform parallel parking
Job Duties
- Maintain pleasant, friendly and professional demeanor with all guests, co-workers, and clients
- Acknowledge and greet guests within five feet using a professional and friendly demeanor
- Use guest last names during interactions
- Use salutation of the day and welcome guests to the location
- Practice proper Towne Park phone etiquette
- Park and retrieve vehicles while driving slowly and cautiously
- Assist guests with bell services and luggage storage as needed
- Open all vehicle and hotel doors for guests
- Assist guests with directions, taxis, reservations and other inquiries
- Provide guests with information about outlets, meeting rooms and/or amenities of the facility as well as main attractions in the area
- Deliver messages, items and/or guest amenities as requested
- Shuttle guests to appropriate places approved by the location
- Explain parking rates and retrieval procedures to guests upon arrival
- Issue claim checks only after receiving vehicle keys
- Collect claim checks from all guests prior to issuing keys
- Complete and maintain all ticket information including key tag, guest folio, location of vehicle, damage survey and claim check receipt from all vehicles taken into the valet system
- Calculate and collect revenue for vehicles when needed
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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