Valet Attendant - Hourly + Tips - *Experience Required* - Ameristar Casino Hotel
Job Overview
Employment Type
Temporary
Hourly
Compensation
Type:
Hourly
Rate:
Range $9.00 - $14.00
Work Schedule
Split Shifts
Benefits
accident insurance
critical illness insurance
Hospital Indemnity insurance
Telemedicine benefits
401k retirement savings plan
Job Description
Towne Park is a leading provider of premium parking management services, dedicated to offering exceptional customer experiences through professional valet operations and guest services. Established with a focus on quality and reliability, Towne Park operates in multiple locations providing efficient and friendly parking solutions for a variety of venues including hotels, event centers, airports, and commercial properties. The company emphasizes a culture of professionalism, integrity, and outstanding service, ensuring guests receive a seamless and pleasant parking experience. With competitive compensation and a commitment to employee growth, Towne Park is dedicated to creating a supportive work environment where associates can thrive... Show More
Job Requirements
- High school diploma or general education degree (GED)
- Valid driver's license for the state of employment or within commutable distance
- One month related experience and/or training or equivalent education and experience
- Knowledge of customer and personal service principles
- Ability to read and write standard English
- Ability to comprehend simple instructions and correspondence
- Ability to write simple correspondence
- Ability to present information effectively
- Basic arithmetic skills
- Understanding of 24 hour/military time
- Understanding of applicable rates
- Desire and ability to perform parallel parking and operate manual transmissions (highly desirable)
Job Qualifications
- High school diploma or general education degree (GED)
- Must hold a valid driver's license for the state of employment or within a commutable distance
- One month related experience and/or training or equivalent combination of education and experience
- Knowledge of principles and processes for providing customer and personal services
- Ability to read and write standard English
- Ability to read and comprehend simple instructions, short correspondence and memos
- Ability to write simple correspondence
- Ability to effectively present information one-on-one and in small groups
- Ability to add, subtract, multiply and divide within practical ranges
- Ability to understand 24 hour and military time
- Ability to understand rates applicable to time passed
- Ability to operate a manual transmission is highly desirable
- Ability to perform parallel parking
Job Duties
- Maintain pleasant, friendly and professional demeanor with guests, co-workers and clients
- Acknowledge and greet guests within five feet using guest last names
- Use salutation of the day and welcome guests to the location
- Practice proper Towne Park phone etiquette
- Post up in designated areas when not completing tasks
- Park and retrieve vehicles slowly and cautiously
- Assist guests with bell services and luggage storage
- Open vehicle and hotel doors for guests
- Assist guests with directions, taxis, reservations and other inquiries
- Provide information about facility outlets, meeting rooms, amenities and local attractions
- Deliver messages, items and guest amenities
- Shuttle guests to approved locations
- Explain parking rates and retrieval procedures to guests
- Issue claim checks only after receiving vehicle keys
- Collect claim checks before issuing keys
- Complete and maintain ticket information including key tags, guest folios, vehicle locations, damage surveys and claim check receipts
- Calculate and collect revenue when needed
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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